... This resource center provides U.S. federal government leaders with Gartner’s latest insights and guidance for successfully executing on the critical priorities of the new administration. Leaders across functions can use these resources to improve the culture, operations and output of their teams. Ana ...
Analyst(s): Irma Fabular | George Sellner | Michael Brown | Peter Aykens | Farrah Watson | Larisa Hussak | Peter Aykens
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... AI marketplaces will be gateways for GenAI and significantly disrupt the product strategies and partner ecosystems of all tech providers over the next two years. Product leaders can use this research to explore tech innovators and emerging strategies and use cases within AI marketplaces. Strategic Pl ...
Analyst(s): Aakanksha Bansal | John Santoro | Tuong Nguyen | Nick Ingelbrecht | Annette Zimmermann
... Access Research Already a Gartner client? Externalization, democratization and automation of enterprise technology create an increasingly complex environment for midsize enterprise CIOs to navigate. CIOs can use this research to gain foresight into the coming challenges and chart a course for themselv ...
... Access Research Already a Gartner client? Customer service and support leaders face increasing pressure to contribute to revenue, but the function is caught in a cycle of managing and reactively responding to customer demand for service. This research provides a path for transforming demand while evol ...
... Each year, HR leaders must make critical decisions about allocating functional staffing and spending to highly prioritized HR capabilities so that they can ensure their functions deliver on current and future business and talent priorities. Session Description Learning Objectives Gartner Research ...
... AI will revolutionize CRM, transforming customer-facing processes and impacting industry value chains and business models. Organizations should integrate AI to enhance CRM and customer experience maturity, focusing on data, automation, seamless interactions and strategic technology investments. Scope ...
... Access Research Already a Gartner client? Legal departments must enable business growth while managing cost and increasing services demand in a rapidly changing business environment. To succeed, legal must adopt a comprehensive strategy to execute the most critical legal work while investing in opport ...
... Business intelligence, hyperautomation, adaptive learning and digital credentials are the higher-education-specific technologies that will attract most investment in the next two years. Education CIOs can use this data to benchmark their own plans for technology adoption against their sector peers. D ...
... foundation; yet false confidence in AI maturity is breeding cybersecurity gaps that threaten to derail business-critical initiatives. Download this guide for key steps to achieving success on this mission-critical priority and to learn more about how Gartner collaborates with leaders like you to drive ...