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Research May 2023
... Insights Already a Gartner client? The data management software (excluding DBMS) market grew by 7.9% in U.S. dollars in 2022, to reach $10.44 billion. Rapid growth was achieved by metadata management software, while all major markets (except “Other Data Management Software”) witnessed positive growth in 2022 ...

Analyst(s):   Umang Dwivedi   |   Harshita Chibber   |   Sharat Menon   |   Robin Schumacher
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Premium Research Jul 2024
... solidified modest growth expectations for the rest of 2024. Tech product leaders must prepare to reaccelerate growth in 2025. This requires shaping demand for GenAI and AI solutions as 2025 is the first full enterprise budgeting cycle supporting scale adoption. Overview Introduction Impacts and Recommendations ...

Analyst(s):   John Lovelock   |   Adam Woodyer   |   Christy Ferguson   |   Mark McDonald   |   Eric Goodness
Research May 2021
... processing platform software market grew 19.6% in 2020 to $719 million. Organizations are doing more stream processing because of the need for continuous intelligence, better situation awareness and faster, more precise business decisions. Overview Market Share Data Overall Market Segment Performance Analysis ...

Analyst(s):   Sharat Menon   |   W. Roy Schulte   |   Varsha Mehta   |   Fabrizio Biscotti   |   Bindi Bhullar
Research Dec 2024
... to navigate a myriad of channels and information to find an answer. Customer service and support leaders should build an intelligent front door to guide the service experience. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta
Research Sep 2023
... many CSPs struggle when balancing the cloud vision, use cases, challenges and value from adoption, and execution. CSP CIOs can use this research to guide the development and implementation of a business-driven telecom cloud strategy. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Enrique Hernandez-Valencia
Research May 2024
... client? The worldwide CRM software market grew by 13.4% in current USD terms, to $107.5 billion in 2023. Marketing registered the lowest growth at 12.3%, with cross-CRM segments showing the strongest growth at 17.9%. Salesforce, Oracle and Microsoft hold the top three market share positions. Table of Contents ...

Analyst(s):   Alexandre Oddos   |   Julian Poulter   |   Roland Johnson   |   Amarendra .   |   Kanchi Bindal
Research Dec 2024
... Please enjoy the 2025 crop of CIO resolutions in three domains — being good to yourself, to your people and to your business — and reflect on what “good” means to you. Overview Introduction Analysis Gartner Recommended Reading Note 1: Examples of New Technologies to Get in Touch With in 2025 Gartner Research ...

Analyst(s):   Rob O'Donohue   |   Alicia Mullery   |   Brandon Germer   |   Christie Struckman   |   Ed Gabrys   |   Whit Andrews   |   Shanna Grafeld   |   Mary Mesaglio
Announcement April 07 2026
... Workflows at Gartner Supply Chain Symposium/Xpo Supply chain management (SCM) software with agentic AI capabilities will grow from less than $2 billion in 2025 to $53 billion in spend by 2030, according to Gartner, Inc., a business and technology insights company. The forecast highlights the rapid expansion ...
Podcast March 04 2025
... Podcast: Breaking the Curse of Random Success – CIO Agenda for 2025 In this episode of ThinkCast, we’re exploring Gartner’s 2025 CIO Agenda. Gartner Distinguished VP Analyst Jaime Capella shares key insights from the largest global study of CIOs, revealing how IT leaders can navigate shifting executive ...
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