... Organizations struggle to derive actionable outcomes from customer journey mapping workshops due to differing views on customer needs across functions. CMOs should use this research to lead workshops that enhance collaboration, capture precise customer insights and drive impactful CX improvements. Ov ...
Analyst(s): Ankita Soni
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... Chief compliance and ethics officers face growing pressure to boost their program effectiveness by strengthening cultures of compliance, ethics and integrity. Join this webinar to discover effective ways to measure a culture of integrity and develop action steps to cultivate it. Session Description Le ...
Analyst(s): Mara Lindokken | Matt Cantrell | Alexis Vouros
... CHROs want to build a human capital strategy that aligns with new organizational initiatives, but they don’t always know which actions to prioritize. This research series provides CHROs with templates to craft a human capital strategy to navigate specific scenarios for their organizations. Analysis Re ...
... We estimate 15% of large enterprises have a chief digital officer (CDO) in place. The challenge for many CIOs is that the CDO title is defined inconsistently between organizations. CIOs need to understand the CDO responsibilities as well as the future of the CDO role to form effective partnerships. A ...
... CMOs have many options to help them accelerate innovation capabilities, but the partner landscape is crowded and challenging to navigate. Use this research to better understand your options and select the best-fit partners. Key Challenges Introduction CMOs Turn to Partners to Deliver Innovation Mandate ...
... Access Insights Already a Gartner client? Although digital giant disruptors are intuitively recognized, understanding what makes them disruptive and identifying next waves is more difficult. CIOs building and expanding a digital business must be able to spot disruptors for the best chance to respond e ...
... With increased adoption of product management, capabilities such as project and change management devolved to the product teams still need central support to meet business goals. This research helps PMO leaders establish a center of excellence to develop and support such critical capabilities. Overvi ...
... The current situation in the car industry necessitates a cost reduction effort. This research provides CIOs with insights on how automotive companies can optimize manufacturing costs, while accelerating payback on investments in technologies that future-proof their business. Gartner Insights Abstract ...
Analyst(s): Kristian Steenstrup | Marc Halpern | Pedro Pacheco | Bettina Tratz-Ryan | Ivar Berntz | Rick Franzosa | Alexander Linden | Simon Jacobson
... Use this tool to help new managers effectively transition into their role. Legal leaders can use the attached deck to onboard managers in the legal department or help individual contributors make a successful transition to being people managers. When to Use Directions for Use Recommended by the Authors ...