Research
Mar 2026
... CIOs must anticipate and defuse emotional triggers and help employees navigate with clarity, transparency, and grounded expectations. This research guides leaders in shaping messages and actions that center employee experience, reduce resistance, and accelerate AI value. Insights at a Glance Impact Brief ...
Analyst(s):
Helen Poitevin
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Shanna Grafeld
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Gabriela Vogel
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Caroline Hewings
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Tori Paulman
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Rob O'Donohue
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Mary Mesaglio