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Premium Research Nov 2024
... Gartner研究了将在未来五年及以后产生最大影响的十大战略技术趋势——主要涵盖三个方面:AI的必要事项和风险、计算的新领域和人机协同。追踪这些趋势将有助于IT领导者以负责任的创新方式塑造未来。 概述 企业需要了解什么 较去年的变化 Gartner相关推荐阅读 证据 Gartner Research ...

Analyst(s):   Moutusi Sau   |   Mark Horvath   |   Sylvain Fabre   |   Jasleen Kaur Sindhu   |   Nick Jones   |   Marty Resnick   |   Tom Coshow   |   Gene Alvarez   |   Frank Buytendijk   |   Dan Ayoub   |   Soyeb Barot   |   Bill Ray   |   Bart Willemsen
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Premium Research Jan 2025
... Modern applications need modular software architectures and platforms based on APIs and automation to enable sustainable and flexible delivery and integration. This initiative delivers deep insights into modern software, integration and solution architecture practices, platforms and technologies. Sco ...

Analyst(s):   Kevin Matheny
Research Jan 2025
... Access Research Already a Gartner client? Technology and service providers face rapid digital growth, technological disruption and geopolitical tensions, along with low industry growth and client cost sensitivity. This initiative focuses on key priorities of business model evolution, broader ecosystem ...

Analyst(s):   Gregor Petri   |   Peter Liu
Research Jan 2025
... Access Research Already a Gartner client? This initiative includes the resources HR professionals need to identify employees’ skills and growth needs. They can use these resources to identify, design or deliver learning to address those needs and foster a learning culture that enables effective develo ...

Analyst(s):   Aravind Nair
Premium Research Jan 2025
... Service interactions shape customer perceptions, affecting loyalty and growth. To optimize these experiences, customer service and support leaders must develop a CX program, using VoC and other data to refine their channel strategy and design journeys to meet customer and business expectations. Scope ...

Analyst(s):   Daniel O'Sullivan
Research Jan 2025
... Access Research Already a Gartner client? Digital technology leadership is key to the success of digital transformation for organizations in China. To develop this, CIOs and their teams should work with CEOs and their business peers, organize skills and teams, innovate technologies and realize the bus ...

Analyst(s):   Wei Jin   |   Arnold Gao   |   Mike Fang   |   Jie Zhang   |   Mia Yu   |   Kevin Ji   |   Deacon D.K Wan   |   Owen Chen
Research Jan 2025
... Access Research Already a Gartner client? Chief data and analytics officers and their teams have a pivotal role to play in realizing enterprisewide business value from data and analytics in the age of AI. The second of four priorities within Gartner’s CDAO initiative aims to realize value from D&A inv ...

Analyst(s):   Rita Sallam
Research Jan 2025
... Access Research Already a Gartner client? Cybersecurity leaders must balance the job of protecting their organization with the task of delivering business value in constantly shifting threat and operating environments. This initiative focuses on effective strategies for demonstrating cybersecurity val ...

Analyst(s):   Mary Ruddy   |   Tom Scholtz
Research Jan 2025
... Access Research Already a Gartner client? Rapid evolution of data, analytics and AI capabilities requires strong leadership acumen and a mature CDAO function. CDAOs must expand their influence and build trusted relationships with executive peers to become pivotal to business success, particularly in t ...

Analyst(s):   Michael Gabbard   |   Alan D. Duncan
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