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Premium Research Apr 2024
... Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ABBYY Appian Apromore Celonis Cyclone Robotics IBM MEHRWERK Microsoft mindzie Pegasystems Proxverse QPR Software SAP Signavio Skan Software AG StereoLOGIC UiPath UpFlux Inclusion and Exclusion Criteria ...

Analyst(s):   Nick Duffy   |   David Sugden   |   Marc Kerremans
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Premium Research Aug 2024
... Infrastructure automation enables I&O to meet their customers’ needs, yet availability of key resources continues to be a top challenge for I&O leaders. This guide provides insights on in-demand skills, salaries, job summaries and adjacent roles to aid I&O leaders in their talent search. Gartner Research ...

Analyst(s):   Puneet Aggarwal   |   Paramita Das
Premium Research Aug 2025
... Options Composite Product Architecture Process Management Integrations Multimodality GenAI Enablement Analytics & Continuous Improvement Privacy & Security Management Orchestration of Multiple CAI Apps Customer Self-Service Automation Employee Self-Service Automation Orchestration of Multiple CAI Applications ...

Analyst(s):   Bern Elliot   |   Gabriele Rigon   |   Justin Tung   |   Uma Challa   |   Adrian Lee   |   Arup Roy
Premium Research Feb 2024
... In this excerpt of the D-Suite, Rickard Wieselfors, automation and AI lead at Ericsson, shares insights on how his team was able to think big, start small, and scale to deliver and measure more than $500 million in business benefits and how they are applying those lessons to generative AI. Gartner Recommended ...

Analyst(s):   Rita Sallam   |   Afraz Jaffri
Research Jan 2010
... We answer the most frequently asked questions about business process improvement approaches, especially business process management. Overview What is BPM, and how does it differ from BPI? Who should be responsible for BPM — business or IT? What critical competencies are needed for BPM? What are the critical ...

Analyst(s):   Elise Olding   |   Janelle Hill   |   Jim Sinur   |   Michele Cantara   |   Bill Rosser
Announcement September 18 2024
... Hyperautomation involves the use of multiple technologies and tools including AI, machine learning, event-driven software architecture and robotic process automation, among others.” Less than 20% of organizations have mastered the measurement of hyperautomation initiatives. “Hyperautomation initiatives ...
Research Feb 2024
... Access Research Already a Gartner client? The continued adoption of cloud, DevOps and platform engineering requires the expansion of infrastructure automation and orchestration capabilities to meet user demands. I&O leaders must evolve practices to accelerate and optimize infrastructure delivery, mitigate ...

Analyst(s):   Hassan Ennaciri   |   Daniel Betts   |   Chris Saunderson
Research Apr 2025
... Research Already a Gartner client? The maturation of cloud, DevOps and infrastructure platform engineering requires the expansion of infrastructure automation and orchestration capabilities to meet user demands. I&O leaders must evolve practices to accelerate and optimize infrastructure delivery, mitigate ...

Analyst(s):   Daniel Betts   |   Hassan Ennaciri   |   Chris Saunderson
Research Mar 2025
... Organizations implementing or scaling DevOps struggle to implement, measure, improve and demonstrate compliance requirements. I&O leaders can use compliance automation tools to enforce guardrails, mitigate gaps in policies, and audit security and compliance policies across delivery life cycles. Overview Strategic ...

Analyst(s):   George Spafford   |   Hassan Ennaciri   |   Chris Saunderson   |   Daniel Betts   |   Manjunath Bhat
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