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Premium Research Sep 2026
... AI-assisted citizen development makes creating applications, automations and agents easier than ever. The challenge for software engineering leaders is ensuring they remain owned and supported postdeployment. Use this research to define ownership responsibilities, and prevent orphaned solutions. Insights ...

Analyst(s):   Fatima Ahmed   |   Jason Wong
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Premium Research Sep 2026
... Global CIOs members on their approaches to application rationalization, priority areas for modernization investment, adoption and impact of AI and automation, and the value realized from rationalization initiatives. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Premium Research Aug 2026
... workflows by automating repetitive tasks and enhancing productivity. For data scientists, interactive tools will be used for human-centric tasks while automation tasks will be delegated to agents. Overview Strategic Planning Assumption Analysis Guidance Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Cuneyd Kaya
Premium Research Aug 2026
... As AI and automation expand HR delivery options, CHROs need a new decision sequence for global and local decisions. To maximize HR’s impact and determine the right delivery model, start with organizational outcomes and the work that drives them. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Oreoluwa George-Taylor
Premium Research Sep 2026
... Agentic AI enables software engineering leaders to expand test automation and is changing overall workflows. Utilize the growing agentic ability of open-source testing tools, alongside skills development and oversight driven by DevSecOps platforms, to achieve effective gains. Insights at a Glance Issue ...

Analyst(s):   Joachim Herschmann   |   Thomas Murphy
Premium Research Aug 2026
... As organizations adopt modern unified platforms and AI automation to streamline DevOps, cybersecurity leaders face the challenge of guiding security-centered actions for successful AI integration. Use this Toolkit to develop tailored DevSecOps policy and standards to suit the organization’s needs. When ...

Analyst(s):   Manjunath Bhat   |   Angela Zhao   |   Jason Gross
Premium Research Sep 2026
... Conversational AI is becoming a diverse and advanced landscape, with generative AI models adding new capabilities and agentic AI adding new automation. CIOs need to evaluate their conversational AI strategy to ensure they are on the path to affordable, feasible, governable and scalable AI. Overview ...

Analyst(s):   Gabriele Rigon   |   Danielle Casey
Research Mar 2024
... Organizations adopting DevOps struggle to quickly integrate and demonstrate compliance requirements across their workflows. I&O leaders must use compliance automation tools to enforce guardrails, identify and assess gaps in policies, and audit security and compliance across delivery life cycles. Overview Strategic ...

Analyst(s):   Hassan Ennaciri   |   Daniel Betts   |   Manjunath Bhat   |   Chris Saunderson   |   George Spafford
Premium Research Sep 2024
... B2B marketing automation platforms enable marketing teams to manage demand generation programs and orchestrate customer engagement. Marketing operations leaders can use this research to assess the current state of the market, including AI advancements, and evaluate suitable vendor platforms. Market Definition ...

Analyst(s):   Rick LaFond   |   Nicholas Mortensen   |   Alan Antin   |   Jeff Cohen   |   Upasna Chandna
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