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Premium Research Sep 2026
... Conversational AI is becoming a diverse and advanced landscape, with generative AI models adding new capabilities and agentic AI adding new automation. CIOs need to evaluate their conversational AI strategy to ensure they are on the path to affordable, feasible, governable and scalable AI. Overview ...

Analyst(s):   Gabriele Rigon   |   Danielle Casey
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Premium Research Sep 2026
... Agentic AI enables software engineering leaders to expand test automation and is changing overall workflows. Utilize the growing agentic ability of open-source testing tools, alongside skills development and oversight driven by DevSecOps platforms, to achieve effective gains. Insights at a Glance Issue ...

Analyst(s):   Joachim Herschmann   |   Thomas Murphy
Premium Research Aug 2026
... As organizations adopt modern unified platforms and AI automation to streamline DevOps, cybersecurity leaders face the challenge of guiding security-centered actions for successful AI integration. Use this Toolkit to develop tailored DevSecOps policy and standards to suit the organization’s needs. When ...

Analyst(s):   Manjunath Bhat   |   Angela Zhao   |   Jason Gross
Premium Research Aug 2026
... As AI and automation expand HR delivery options, CHROs need a new decision sequence for global and local decisions. To maximize HR’s impact and determine the right delivery model, start with organizational outcomes and the work that drives them. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Oreoluwa George-Taylor
Premium Research Jan 2024
... and improving outcomes of product costing process. It examines the types of costing members use for reporting and measurement, the various systems they deploy for product costing and modeling, and the status of incorporating AI/ML modeling into the costing process. Overview Summary of Results Survey Results ...

Analyst(s):   Consult the Board Research Team
... that the cost of any eventual replacement can be more easily justified,” Mr. Bhullar added. RPA Spend to Reach Over $2 Billion in 2022 Gartner estimates that global spending on robotic process automation (RPA) software will total $2.4 billion in 2022, up from $680 million in 2018. This increase in spending ...
Research Mar 2024
... Access Research Already a Gartner client? Executive leaders should use this playbook to develop a solid understanding of the M&A process and deploy some of the best practices for successfully executing M&A activities in their organization. Gartner Research ...

Analyst(s):   Andy Rowsell-Jones   |   Kevin Bowling
Webinar Nov 13, 2026   Upcoming
... •Understand the defining attributes of frontier finance teams and how they differ from finance functions today •Explore how AI, automation and digital talent are reshaping finance priorities and operating models •Identify the capabilities that will enable faster, higher-quality strategic decision making ...

Analyst(s):   Hilary Richards
Premium Research Apr 2025
... Successful sales execution requires an effective sales process. Tech CEOs can use this self-assessment tool to identify key areas to develop, improve and optimize using top practices for startup and maturing sales teams. Overview About the Tool and Its Results Directions for Use Contributors Gartner ...

Analyst(s):   Raymond Paquet   |   Patrick Stakenas   |   Michele Buckley   |   Warren Johnstone
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