... Access Research Already a Gartner client? Amid shifting buyer behaviors, optimizing sales processes is vital. To drive acquisition, retention and growth, CSOs should enhance engagement across channels, integrate digital experiences to boost seller-customer interactions and adopt personalized buyer retention ...
Analyst(s): Shreya Biswas
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Changing work environments and evolving talent pools are influencing vendor investments and solutions in the recruitment process outsourcing (RPO) market. This Market Guide outlines vendors’ key capabilities and market trends to assist recruiting leaders in making informed outsourcing decisions. Overview ...
... Leaders in cybersecurity find ways to embed AI and automation to make security, compliance, identity, privacy, and audit continuous and explainable at scale. CIOs can learn from these examples to embed controls directly into workflows to ensure cybersecurity investments demonstrate ROI. Insights at a ...
... Healthcare provider AI buying has shifted toward pragmatic operational automation over clinical transformation. This research guides technology product and services leaders on aligning positioning, packaging, pricing, proof points, and partner strategies to win deals and drive immediate ROI. Insights ...
... The Gartner Eye on Innovation Awards for Power and Utilities reveal how leading organizations are operationalizing AI, analytics, and automation to improve margins, resilience, asset performance, and customer outcomes. CIOs can use these insights to guide innovation and transformation strategies. Insights ...
... conversion tool. It supports assessment, mapping, schema generation and data migration, but does not automatically convert or migrate Salesforce automation or Apex code. Analysis Gartner Recommended Reading Evolving Insights History ...
... data from connected devices. This two-way communication is the first step for AI systems to interact intelligently with the physical world, driving automation and smarter operations. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... Gartner First Takes Fresh insights on emerging trends CIOs must balance Astra’s advanced automation with stronger cybersecurity, governance, and cost controls before adoption. The trade-off between bold new capabilities and significant risks is real. Don’t let AGI claims distract from the need for robust ...
Analyst(s): Gary Olliffe | Arun Chandrasekaran | Jeremy D'Hoinne | C.A. Swan | Birgi Tamersoy
... Sales force automation platforms enable automation of an organization’s core sales processes and improve buyer-seller engagement via customer interaction touchpoints. Applications and software engineering leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Voice ...