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... intensified the pressure on institutions to adapt swiftly. The ascent of generative AI introduces the tantalizing prospect of acceleration through automation, empowering institutions to capitalize on emerging market opportunities. Nevertheless, unlocking this potential demands a strategic emphasis on prioritizing ...

Analyst(s):   Tony Sheehan
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Research Sep 2024
... Access Research Already a Gartner client? Service orchestration and automation platforms have become crucial for deploying complex workloads that deliver business services. These platforms combine workflow orchestration, workload automation and resource provisioning, and extend capabilities to data pipelines ...

Analyst(s):   Chris Saunderson   |   Daniel Betts   |   Hassan Ennaciri   |   Cameron Haight
Research Aug 2024
... Access Insights Already a Gartner client? Delivery automation growth of 7.2% in 2023 was primarily driven by organizations looking to improve the employee experience and gain efficiencies through automation. This growth was tempered by slowing growth in cloud and container management. DA revenue reached ...

Analyst(s):   Shailendra Upadhyay   |   Umang Dwivedi   |   Laurie Wurster   |   Colin Fletcher
Premium Research Aug 2024
... Technology innovation leaders should monitor advances in collaborating robot teams, techniques to predict emotions during computer interactions, ultraefficient neuromorphic computing, and ways to substantially reduce the size and energy consumption of LLMs. Gartner Research ...

Analyst(s):   Nick Jones   |   Grant Larsen
Premium Research Jul 2024
... Organizations are setting ambitious ESG goals for their IT departments and are tasking technical professionals with implementing sustainability into IT infrastructure. This research will help I&O technical professionals understand, promote and incorporate sustainability into their work. Overview Strat ...

Analyst(s):   Autumn Stanish   |   Harry Collinge
Research Oct 2024
... Access Research Already a Gartner client? B2B MAPs help marketing teams orchestrate customer journeys to support demand generation, customer experience and revenue objectives. Marketing operations leaders need to conduct a structured vendor assessment based on use cases to ensure the selection of a su ...

Analyst(s):   Jeff Cohen
Premium Research Jan 2024
... that can decode thoughts, as well as scalable quantum computing, machine unlearning to manage large AI models, and natural language control of complex robot navigation. Gartner Research ...

Analyst(s):   Nick Jones
Research Sep 2019
... Eighty-eight percent of IT and business leaders involved in RPA efforts report employee resistance to bots. Applications leaders can help overcome this resistance by humanizing bots and clarifying bots’ and employees’ roles within workflows. Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Applications Research Team
Premium Research Aug 2024
... Through member advancement in context-based and action-taking intelligent automation, we have identified developmental pillars for the full development of enterprise self-healing capabilities. Acknowledgments Gartner Research ...

Analyst(s):   Research Board Research Team
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