... Eighty-eight percent of IT and business leaders involved in RPA efforts report employee resistance to bots. Applications leaders can help overcome this resistance by humanizing bots and clarifying bots’ and employees’ roles within workflows. Recommended by the Authors Gartner Insights Abstract ...
Analyst(s): Applications Research Team
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... Through the use of intelligent automation, Nestlé has developed its Monitoring What Matters platform and dashboard to increase the resilience of its business-critical functions. Case Overview Monitoring What Matters About This Research Gartner Recommended Reading Gartner Research ...
... Heads of infrastructure and IT operations need to restructure their workforce strategies to fully leverage AI and automation opportunities. Use this peer-based data to communicate how to increase I&O workforce effectiveness using these emerging capabilities. Overview Gartner Recommended Reading Gartner ...
Analyst(s): Infrastructure and Operations Research Team
... B2B marketing automation platforms facilitate demand generation, from awareness to lead nurturing, orchestrating multichannel engagement and optimizing performance through analytics. Marketing operations leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...
... B2B marketing automation platforms generate and nurture high-quality leads, and enable multichannel engagement to guide customer journey progression. Marketing operations leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...
... looking at process and organizational levers to optimize business costs. How Gartner helped Ran the Gartner Logistics Maturity Assessment for key focus areas, and recommended best practices for distribution productivity and changes for inventory control. Business impact Identified potential for process optimization ...
... B2B marketing automation platforms streamline marketing efforts by automating tasks like lead nurturing, campaign management and analytics to enhance engagement and ROI. This note guides marketing operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...
... queries for cost and outcome insights and using GenAI tools for contract review and predictive planning. Combined with robotic process automation and ERP modernization, these technologies are streamlining workflows and improving resiliency. Other digital initiatives include control towers for real-time visibility ...
... is designed to help leaders of the operations function in financial services address change management pain points common during the adoption of automation. It provides tools and guidance that can be used to help employees adapt to a more automated function. Overview Steps Gartner Recommended Reading ...