... remains limited in perception, decision and action. This research helps application architects apply four design principles to achieve AI-driven automation. Overview Analysis Recommendations Conclusion Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Mike Levisay
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... enterprise knowledge. Application leaders wanting to manage the information underpinning enterprise AI assistants for employees and AI agents for automation must focus on assembling the right portfolio of applications. Insights at a Glance Issue Context Impact Brief More Detail Contributors Gartner Recommended ...
... Access Insights Already a Gartner client? The transformation of DSEs into AI-powered advisors, and DNOs into roles that leverage automation and real-time insights, needs to happen. Product leaders can capitalize on this opportunity by automating routine tasks and providing real-time actionable information ...
Analyst(s): Mike Leibovitz | Andrew Lerner | Marissa Schmidt
... improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at a Glance Issue Context Impact Brief More Detail Gartner ...
... Justice and public safety organizations face trends in 2026 based on increasing data and workloads, staffing issues, automation and public expectations. JPS technology leaders can use this research to augment strategic planning and to align initiatives with mission ROI. Insights at a Glance Issue Context ...
Analyst(s): Albert Gauthier | Mike Shevlin | Todd Kimbriel
... The breadth and scale of the ever-expanding attack surface require automation; however, most CIOs don’t know which capabilities are best suited for AI augmentation. This easy-to-consume graphic will help CIOs understand the impact of AI on cybersecurity capabilities and inform their technology augmentation ...
... across all users and processes, even though work is performed in fundamentally different ways. Application leaders should shift from standardized training programs to targeted enablement approaches that combine training, embedded guidance and execution-time support according to process needs. Insights at ...
... client? As AI progressively reshapes intercompany exchanges toward autonomous processing of agentic machine customer generated orders, CSCOs must redesign the customer supply chain manager role. This guide offers a five-step process to redesign CSCM roles as strategic customer and ecosystem value orchestrators ...