... Access Insights Already a Gartner client? The transformation of DSEs into AI-powered advisors, and DNOs into roles that leverage automation and real-time insights, needs to happen. Product leaders can capitalize on this opportunity by automating routine tasks and providing real-time actionable information ...
Analyst(s): Mike Leibovitz | Andrew Lerner | Marissa Schmidt
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... improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at a Glance Issue Context Impact Brief More Detail Gartner ...
... Justice and public safety organizations face trends in 2026 based on increasing data and workloads, staffing issues, automation and public expectations. JPS technology leaders can use this research to augment strategic planning and to align initiatives with mission ROI. Insights at a Glance Issue Context ...
Analyst(s): Albert Gauthier | Mike Shevlin | Todd Kimbriel
... The breadth and scale of the ever-expanding attack surface require automation; however, most CIOs don’t know which capabilities are best suited for AI augmentation. This easy-to-consume graphic will help CIOs understand the impact of AI on cybersecurity capabilities and inform their technology augmentation ...
... Select Your Security Frameworks, Controls and Processes The issue isn’t so much which one you pick but how effectively you implement it. Security and risk management leaders are faced with an array of information security frameworks, control catalogs and processes all intended to inform the design of their ...
... and rising expectations are reshaping how PPM leaders evaluate investments in SPM frameworks, processes and tools. PPM leaders can use this analysis to benchmark their adoption plans for SPM frameworks, processes and tools against those of their peers. Overview Gartner Recommended Reading Gartner Research ...
... Data center energy costs and operational risks are pushing GenAI processing to endpoint devices. By combining improvements in on-device processing capabilities, power management and AI models, product leaders can deliver secure, engaging, cost-effective GenAI endpoint products and solutions. Overview ...
Analyst(s): Gaurav Gupta | Joseph Unsworth | Akhil Singh | Menglin Cao | Alan Priestley
... guide details the step-by-step tasks for a tech CEO to set up a repeatable sales process, track new sales opportunities and improve execution. Use this guide to save time or improve your workflow for building the sales process. Overview Steps Review Your Performance Gartner Recommended Reading Gartner Research ...
... Sales processes and connected technologies often confine sellers to linear, static actions, making it difficult to keep up with changing buyer journeys. Sales operations leaders can use this research to develop an adaptive sales process that supports buyer needs and scale it using sales technology. ...