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Research Mar 2026
... order to cash due to data quality issues and unclear accountability. Establishing strong data governance and foundational controls is essential for automation to deliver better service, lower costs, and faster cash flow. Insights at a Glance Impact Brief Actions Cautions How to Execute Success Measures ...

Analyst(s):   Kevin Otto
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Research Feb 2026
... Access Insights Already a Gartner client? Endpoint teams should offload repeatable packaging tasks, scope automation by application risk, deploy updates using ring-based strategies and integrate third-party provisioning and patching tools with endpoint management tools and endpoint telemetry to improve ...

Analyst(s):   Timon Watson   |   Craig Fisler
Premium Research Feb 2026
... operations support system and other technology layers must move to an event-driven data-centric architecture to respond to the market in time, unlock automation, resilience and monetization at scale. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mounish Rai   |   Amresh Nandan   |   Will Rice
Premium Research Feb 2026
... Communication service providers need a blueprint focused on seamless event flow and real-time data integration using microservices, APIs, and AI automation. CIOs can use this research to design a target architecture blueprint (including channels, business support system, and operations support system ...

Analyst(s):   Mounish Rai   |   Will Rice   |   Amresh Nandan
Research Jan 2026
... Access Insights Already a Gartner client? AI, agentic AI and intelligent automation are reshaping outsourced software development costs. Sourcing, procurement and vendor management can cut expenses by 20% to 40% using AI-driven requirement gathering, code generation, smart QA, resource optimization and ...

Analyst(s):   Jaideep Thyagarajan   |   Nate Suda   |   Nathan Davie
Research Mar 2026
... Access Insights Already a Gartner client? CIOs must target investment in areas that create the most enterprise value. Strengthen IT delivery, fund automation and AI to cut costs, and scale digital capabilities that improve experience, drive growth, and unlock new revenue. Insights at a Glance Impact Actions ...

Analyst(s):   Robert Naegle   |   Cesar Lozada   |   Galliopi Demetriou   |   Bryan Hayes   |   Akanksha Pandey
Research Mar 2026
... Access Insights Already a Gartner client? Speed to productivity has driven employees to leverage workflow automation, leading to repeated domain blacklisting that disrupts business. CISOs should use this research to isolate traffic, enforce machine identity, and safeguard resilient delivery of mission-critical ...

Analyst(s):   Franz Hinner   |   Nikul Patel
Research Apr 2026
... Heads of I&O must drive efficiency through advanced IaC to enable AI, DevOps and platform engineering. This research offers a capability roadmap and automation frameworks to help evaluate, govern and mature initiatives, effectively bridging skills gaps and accelerating digital innovation. Insights at a Glance ...

Analyst(s):   Daniel Betts   |   Lucas Albuquerque   |   Hassan Ennaciri   |   Chris Saunderson
Research Feb 2026
... AI-driven innovation. Marketing leaders can use this research to strategically plan and implement a martech ecosystem that drives agility and enables automation at scale. Insights at a Glance Impact Brief Actions and Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rene Cizio
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