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Research Mar 2026
... Access Insights Already a Gartner client? Speed to productivity has driven employees to leverage workflow automation, leading to repeated domain blacklisting that disrupts business. CISOs should use this research to isolate traffic, enforce machine identity, and safeguard resilient delivery of mission-critical ...

Analyst(s):   Franz Hinner   |   Nikul Patel
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Research Feb 2026
... AI-driven innovation. Marketing leaders can use this research to strategically plan and implement a martech ecosystem that drives agility and enables automation at scale. Insights at a Glance Impact Brief Actions and Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rene Cizio
Podcast October 14 2025
... in How to find “deep productivity zones” for GenAI success Why neophilia and change champions accelerate adoption What agentic AI means for automation beyond RPA How guardian agents will transform security and oversight Dig Deeper Buy tickets to Gartner IT Symposium/Xpo Become a client to try out AskGartner ...
Guide July 16 2024
... AI for Data and Analytics: Focus on Where the Value Lies Savvy CDAOs will jump at the chance to use AI to deliver business value but must hone strategy and governance, as well. Capture the promise of AI by making your data AI-ready Data and analytics leaders must prove their organization’s data is read ...
Premium Research Mar 2024
... Enterprises need to coordinate new automation and AI with end-to-end workflows. This is creating significant demand for streamlining orchestration for data and processes both inside a client and across the client’s ecosystem. Technology general managers should act now to capitalize on this demand. Overview ...

Analyst(s):   Cathy Tornbohm   |   Katie Gove
Research May 2026
... managing supply chain risks amid rising global disruptions. This research will help chief procurement officers prioritize platforms with advanced automation, AI analytics and multitier visibility, focusing on data accuracy, predictive insights and seamless integration. Overview What You Need to Know ...

Analyst(s):   Cheryl Van Dyke   |   Cian Curtin   |   Martin Shreffler
Research May 2026
... Access Insights Already a Gartner client? Driven by AI automation and advanced eSIM orchestration, managed IoT connectivity services simplify complex global deployments and regulatory compliance. CIOs can use this research to evaluate providers that deliver resilient, unified connectivity across cellular ...

Analyst(s):   Kameron Chao   |   Pablo Arriandiaga   |   Jon Dressel
... updating deal stages can be automated within a CRM system. Automation reduces manual effort, minimizes errors, and frees up time for high-value activities like nurturing relationships and closing deals. It also ensures consistency in processes, improving overall efficiency. Real-time analytics: CRM tools ...
Premium Research Oct 2025
... Microsoft Oracle Pegasystems Salesforce SAP ServiceNow Zendesk Zoho Digital Engagement Case Management Knowledge Management Automation of Engagements Workflow Orchestration & Automation Real-Time Continuous Intelligence Workforce Engagement Management Intelligent Voice Support Platform, Ecosystem, Integration ...

Analyst(s):   Francesco Vicchi   |   Pri Rathnayake   |   Drew Kraus   |   Jim Robinson
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