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Premium Research Nov 2025
... With SaaS adoption accelerating, SaaS management platforms centralize discovery, cost optimization and automation for SaaS applications, helping IT reduce overspend and risk. This note guides IT leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Peer Community Contributor
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Research Dec 2025
... integration complexity. These insights guide heads of infrastructure and IT operations to drive business alignment, enable iterative rollout, and leverage automation and AI for improved service delivery. Gartner Research ...

Analyst(s):   Chris Laske   |   Rich Doheny   |   Mark Cleary
... Bellevue, Washington, providers of business process management software. While there, he acted as a product manager for inbound and outbound integrations as well as an Agile process coach for the organization as it underwent a 2-year Agile transformation process. Defining or refining the role of product ...
Research May 2026
... portfolio management, forcing PMOs to plan for and adopt AI-enabled strategic planning and execution processes. PPM leaders can use this guide to build a progressive AI adoption roadmap that optimizes PMO processes while reducing AI adoption risks. Insights at a Glance Strategic Planning Assumption Impact Brief ...

Analyst(s):   Elissa Ungerman   |   Peter Clegg   |   Daniel Stang
Research Jan 2022
... are focusing on automation of their network operations to improve efficiency and customer experience, and mitigate security concerns. CIOs must develop a sourcing strategy that allows the CSPs to scale AI and automation beyond specific tasks to broad capabilities and end-to-end processes. Overview Market ...

Analyst(s):   Jouni Forsman   |   Sylvain Fabre   |   Kameron Chao   |   Pulkit Pandey   |   Peter Liu
Announcement October 21 2019
... one another and how they can be combined and coordinated is a major focus for hyperautomation. This trend was kicked off with robotic process automation (RPA). However, RPA alone is not hyperautomation. Hyperautomation requires a combination of tools to help support replicating pieces of where the human ...
Announcement January 19 2021
... competencies, finance departments will likely struggle to fully benefit from a range of incoming investments including advanced analytics, robotic process automation (RPA) and artificial intelligence (AI).   “CFOs are leaning into the ‘digital mandate’ and are investing heavily in next-generation technologies ...
Premium Research Feb 2024
... Despite near-term risks, we see longer-term tailwinds for software applications, such as demand for legacy modernization, automation, customer-aligned business processes and artificial intelligence, all driving future revenue opportunities. Gartner Research ...

Analyst(s):   Adam Woodyer
Premium Research Feb 2024
... Despite near-term risks, we see longer-term tailwinds for software applications, such as demand for legacy modernization, automation, customer-aligned business processes and artificial intelligence, all driving future revenue opportunities. Gartner Research ...

Analyst(s):   Adam Woodyer
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