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Premium Research Aug 2026
... AI leaders must maintain an enterprise view of AI risk, and integrate with ERM processes, in order to coordinate an effective response to dynamic, cross-cutting threats. Use this tool to identify a taxonomy and methodology for managing AI risk in the context of your organization. When to Use Directions ...

Analyst(s):   Joe Ham   |   Antonia Roesler   |   Priscila Chaves
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Research Aug 2026
... Access Insights Already a Gartner client? Siloed process excellence alone will not make heads of logistics and customer fulfillment strategic contributors to growth. Greater impact requires strengthening enterprise integration through a unified digital ecosystem, commercial alignment and end-to-end performance ...

Analyst(s):   Kevin Otto
Research Aug 2026
... Gartner client? S&OP and IBP overall drive enterprise decisions by uniting commercial, marketing, finance, and supply chain in a single strategic process. Unlock superior impact and enterprise value by overcoming silos through strong financial integration. Insights at a Glance Impact Actions Cautions ...

Analyst(s):   Malek Djoudi
Research Sep 2026
... Enterprises need an operating layer to orchestrate cross-functional customer engagement. The CRM agentic economy combines intelligent experiences, CRM processes and data, orchestration capabilities, and governance into one framework, enabling autonomous, consistent, measurable business execution. Overview ...

Analyst(s):   Ilona Hansen
Premium Research Sep 2026
... architects must adopt a rigorous framework that defines AI agent types, authority, trust boundaries, gateways, target systems, and lastly authorization processes to establish secure, scalable IAM controls for AI agents. Overview Problem Statement The Gartner Approach The Guidance Framework Gartner Recommended ...

Analyst(s):   Erik Wahlstrom
Premium Research Sep 2026
... understand the cost of supporting their organization, optimize HR resource allocation, justify HR investments, and improve confidence in their budgeting process. Overview Directions for Use What You Get About the Tool Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Anay Vaish   |   Seyda Berger-Böcker
Research Aug 2026
... Access Insights Already a Gartner client? By turning financial data into a continuously processed, intelligent source of business context, AI-native ERP enables finance teams to shift from reactive operations to strategic orchestration, driving proactive and data-informed decisions. Insights at a Glance ...

Analyst(s):   Irmina Melarkode   |   Miles McIvor
Research Aug 2026
... operations. Heads of logistics must strengthen contractual language, define operational parameters, identify constraints and adopt dispute resolution processes to better manage logistics spend. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Brian Day
Premium Research Oct 2026
... This tool helps HRBPs assess how BU-specific AI use cases impact work across four dimensions — processes and workflows, roles, team dynamics and skills. HRBPs must then partner with BU leaders and managers to design targeted support that helps employees adapt to AI-enabled work. When to Use Directions ...

Analyst(s):   Amrita Puniani
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