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Premium Research May 2026
... Business orchestration and automation technology platforms are the central control plane for AI agents, consolidating automation markets and creating variation in architectures and capabilities. Gartner identifies four major BOAT types to help application leaders align selection with enterprise needs ...

Analyst(s):   Saikat Ray
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... and his team adjusted their processes and metrics to better measure and predict R&D portfolio spend, reducing overall forecasting variance equating to roughly $20M in savings. Industry Pharmaceuticals Revenue > $8 Billion Employees 10,000+ Client Story Improving Processes for Accurate R&D Forecasting ...
Premium Research Sep 2026
... complexity of executing end-to-end processes such as P2P, O2C and R2R is problematic for organizations as they grow. Find out how finance transformation leaders can secure buy-in for implementing the global process owner role to drive standardization, improvement, and strong process governance. Overview Recommendations ...

Analyst(s):   Ishleen Kaur Chhabra   |   Tamara Shipley
Research Jun 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Matthew Colletti, Director Analyst; Daniel Sun, VP Analyst and Frank Buytendijk, Distinguished VP Analyst Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Matthew Colletti   |   Daniel Sun   |   Frank Buytendijk
Premium Research Jul 2026
... sample-based reviews to continuous, risk-based quality monitoring. CAEs should use this research to understand how peers are deploying GenAI, analytics and automation to strengthen quality assurance programs. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alejandro Zuleta-Munoz
Research Sep 2026
... Access Insights Already a Gartner client? Through business and process modeling, enterprise business process analysis helps Heads of EA improve business performance, achieve resilient growth, and enhance process and agentic process automation. This research describes the tools market, highlights characteristics ...

Analyst(s):   Marc Kerremans   |   Tushar Srivastava
Premium Research Sep 2026
... Technology and AI leaders are increasingly asking the question: Can AI agents orchestrate complex business processes? The answer is more nuanced than vendors would have you believe. This research offers guidance on what leaders should be considering. Insights at a Glance Issue Impact Implications Gartner ...

Analyst(s):   Tushar Srivastava   |   Adam Briggs
Research Aug 2026
... Insights Already a Gartner client? Digital platform vendors (e.g., ERP, ITSM, CRM) are implementing data models and AI optimization to expose business process inefficiencies and identify optimization opportunities. CIOs can exploit these AI-enabled platform capabilities to achieve new levels of outcomes and ...

Analyst(s):   Mike Cisek   |   Albert Gauthier
Research Feb 2021
... to a risk heat map, we share how four organizations simplify SOX testing using data analytics and automation. Corporate controllers can use these tactics to find efficiencies in their SOX compliance process. Recommended by the Authors Endnotes Gartner Insights Abstract ...

Analyst(s):   Finance Research Team
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