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Research Apr 2026
... Access Insights Already a Gartner client? Siloed processes and poor integration limit quality’s impact on cost, resilience, service, and compliance — core CSCO priorities. CSCOs who align quality with supply chain operations can drive greater performance, agility, and lasting competitive advantage. ...

Analyst(s):   Jennifer Laracy
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Premium Research Jul 2026
... ERP implementations remain complex and costly, deterring many legacy users from updating their ERP. Advancements in AI tools are accelerating these processes. Innovative firms are using these technologies to provide agile, affordable solutions, raising the question: Will AI be your next SI? Insights at ...

Analyst(s):   Rishi Sood   |   Fabio Di Capua   |   Allan Wilkins   |   Greg Leiter
Premium Research Jul 2026
... ERP’s rigidity throttles processes, data and decision speed, leading to missed opportunities in an AI era. ERX flips the script, with real-time orchestration, composable extensions, user-first experiences and native intelligence driving faster decision velocity and continuous adaptability to volatility ...

Analyst(s):   Evun Wyer   |   Neha Ralhan   |   Johan Jartelius
Premium Research Jul 2026
... This framework helps CIOs and AI leaders unlock the economic value of agentic AI through unique enterprise data, processes, and ecosystems. Combining substitution with complements to AI agents — judgment, trust, and accountability — turns enterprise assets into a lasting moat. Insights at a Glance Strategic ...

Analyst(s):   Svetlana Sicular
Research Jun 2026
... Access Insights Already a Gartner client? CIOs must engage stakeholders throughout the IT strategy process to ensure alignment with business priorities and smooth execution. Use this research to identify key stakeholders and tailor engagement methods to enhance strategy relevance and support. Insights ...

Analyst(s):   Ian Cox   |   Brandon Germer
Premium Research May 2026
... enables social engineering more than any other cybersecurity attack vector. This explainer shows how to approach phishing defense through tooling and process so your organization stops treating employees as a critical line of defense. Insights at a Glance Threat Overview Threat Trends Threat Analysis Gartner ...

Analyst(s):   Max Taggett   |   Alex Michaels   |   William Candrick
Premium Research Jul 2026
... undertaking, fueled by complicated previous experiences, complex agency proposals, and a lack of industry-standard terminology. Instead, simplify the process by focusing on positioning and personality as the essential components that matter most. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Julie Reeves
Premium Research Jun 2026
... Security architects must augment TDIR and EM architectures by sharing insights from respective solutions that enhance use cases and processes. Organizations that do not implement meaningful integration will not be able to operate at the speed required to address AI-enabled threats from a reactive and ...

Analyst(s):   Steve Santos
Premium Research Jun 2026
... Agentic AI elevates IT operations from human-driven processes to autonomous, intelligent decision making — providing heads of I&O with service-level-assured outcomes that continuously optimize cost, performance, and cyber resilience for self-governing, self-healing mission-critical environments. Insights ...

Analyst(s):   Jeff Vogel
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