... confident they can deliver. Sustained cost excellence requires CSCOs to take an assertive approach to cost management, coupling deep cost knowledge with process guardrails to systematize better cost decision making. Key Findings Introduction Analysis Conclusion Methodology Gartner Recommended Reading Gartner ...
Analyst(s): Olivia Marino | Benjamin Jury
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... mandate for technology-related change and investment. This toolkit contains tools, advice, tips and example content that CIOs can use to accelerate the process of creating an IT strategy. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...
... the digital and physical divide, not a technology or vendor solution. Heads of EA must understand how agentic systems encompass business, people, process, data, and technology, and how to unlock their transformative opportunities while neutralizing their inherent risks. Strategic Planning Assumption( ...
... Data compliance, real-time AI processing and digital transformation are reshaping operational needs, but I&O is not always involved. This research helps infrastructure architects increase I&O’s value and IT/OT alignment through engagement in business-outcome-driven edge computing initiatives. Overview ...
... customer strategy to effectively leverage AI, including as a channel and to enhance the chatbot, as well as support transactional straight-through processing and machine customers. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
... Consumer goods CIOs must move from facilitators to orchestrators and modernize tech, processes, and governance to ensure delivery of accurate insights, or AI will produce fast — but incorrect — results. This research details the top five trends CG CIOs must drive to support business growth. Insights ...
Analyst(s): Michelle DeClue | Tom Nolan | Ellen Eichhorn
... Sales operations leaders need to prepare as this research explains the market shift and how separating engagement from data and context can improve process execution, signal quality, and sales outcomes. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Guy Wood | Adnan Zijadic | Wendy Butler-Mafuz
... unmatched by legacy research. To stay ahead in the AI race, product leaders must embed behavioral population simulations into their core decision-making processes. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Notes Gartner Insights Abstract ...
... involved to reach mutually advantageous results. Midsize CIOs should leverage this toolkit to develop an effective SOW and include it in their RFP process for outsourcing initiatives. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...