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Research January 28 2026
... and threats they present, and help their enterprises prioritize the strategic and operational responses. Download the research to establish a formal process to plan for and respond to future disruptions. ...
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Premium Research Dec 2025
... technology shifts. Architecture Brief Architecture Use Cases Architecture Diagram Architecture Capabilities & Components Interaction Channels Dialogue Processing Runtime Dialogue Management GenAI Services CAI Development Configuration CAI Operations Enterprise Data Connector Organization Integrations External ...

Analyst(s):   Erin Khoo
Research May 2019
... Opportunities for CIOs and Senior IT Leaders Top Trends Artificial Intelligence Comes of Age Impactful Capabilities and Top Use Cases Transparency and Automation Enable Minimal Human Intervention and Monitoring Instant Visibility to System Problems Ability to Move Work Out of the Field Demand for New IT Services ...

Analyst(s):   Simon Cushing   |   Rich McAvey
Research Jul 2023
... The integration software technology market grew by 13.8% to $29 billion in 2022. iPaaS was the fastest-growing segment, growing at 37.6%, followed by RPA at 22.1%. IBM, Oracle and SAP remained the three leading vendors. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors ...

Analyst(s):   Fabrizio Biscotti   |   Keith Guttridge   |   Nicholas Carter   |   Varsha Mehta   |   Sharat Menon   |   Harshita Chibber
Video July 23 2026
... insights. Business impact With Gartner's support, Orlando Health strategically aligned technology with business objectives, enhancing decision-making processes. They effectively justified and defended their annual budget, and connected with peers at the Gartner IT Symposium/Xpo. Industry Healthcare Revenue ...
Announcement May 28 2019
... Is Customer-Led Automation Organizations and Customers Alike Turn to Artificial Intelligence to Enhance Customer-Controlled Digital Experiences In order to cope with the avalanche of digital information and activities, customers — like organizations — will increasingly turn to automation moving forward ...
Article March 27 2026
... become overly conservative when risk appetite is unclear or poorly communicated across stakeholder groups. Mitigate this by developing a codified process to operationalize risk appetite (for example, using playbooks, repositories and risk scorecards) to ensure consistent application across the business ...
Announcement September 24 2026
... “Finance AI investments tend to be focused on lower time-to-value use cases that boost productivity (see Figure 2), like report creation and process automation,” said Steecker. “However, CFOs should not let the appeal of quick returns crowd out more complex use cases that take longer to mature but can ...
Article October 09 2025
... the following roles, making sure all participants understand their responsibilities, processes and timelines: Function leaders prioritize their department activities, allocate funds and drive cost reduction or process improvement efforts. Cost center owners evaluate activities within their cost centers ...
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