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Research January 29 2026
... peer perspective, along with the individual detailed reviews, is complementary to analyst research and provides a holistic view to the implementation process. Download the insights to know more. ...
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Research January 28 2026
... retailers are finding it difficult to keep up with changes in client expectations. Retail CIOs must enhance in-store experiences, optimize merchandising processes, and support hyperimmersive experiences. Create a hyperimmersive experience across digital and physical storefronts with customers/associate experiences ...
... and leadership stakeholders. Business impact With Gartner’s support, the client modernized core audit and risk functions by building foundational processes across audit, IT audit, third‑party risk, IT security, and business continuity. They improved board communication through clear visuals and customizable ...
Webinar On-Demand
... compliance officers (CCOs) to address the common barriers to effective TPRM - such as siloed ownership of third-party risk and inefficient and redundant processes. Join this complimentary Gartner enterprise risk management webinar as Gartner experts share how assurance leaders can overcome common barriers and ...

Analyst(s):   Tegan Gebert   |   Antonia Donaldson
Webinar On-Demand
... compliance officers (CCOs) to address the common barriers to effective TPRM - such as siloed ownership of third-party risk and inefficient and redundant processes. Join this complimentary Gartner enterprise risk management webinar as Gartner experts share how assurance leaders can overcome common barriers and ...

Analyst(s):   Tegan Gebert   |   Antonia Donaldson
Premium Research Mar 2024
... Augmented connected workforce initiatives converge intelligent technology, workforce analytics and automation — treating them as a unified strategy. CIOs and IT leaders in China should use this concept to transform their design and delivery of solutions to support their goals. Overview Analysis Gartner ...

Analyst(s):   Lacy Lei
Premium Research Jan 2024
... Customer engagement technologies have delivered automation at scale but usually fail to include empathy in their requirements. Download this presentation to learn how revenue and retention leaders can design experiences with intentional empathy across all customer touchpoints to support lasting relationships ...

Analyst(s):   Penny Gillespie   |   Jim Robinson   |   Maria Marino
Premium Research Apr 2024
... Artificial intelligence for IT operations platforms improve analysis and insight across the application life cycle, augmenting IT service management and automation. As IT organizations embrace AI, infrastructure and operations technical professionals should combine AIOps with operational telemetry. Overview ...

Analyst(s):   Gregory Murray   |   Matthew Brisse   |   Adrian Wong
Research Apr 2021
... CSPs must move beyond isolated/ad hoc automation opportunities to enterprisewide hyperautomation. They need long-term and committed leadership to overcome complex barriers and deliver business outcomes. This presentation outlines key elements of leadership vision that CIOs should embrace. Gartner Insights ...

Analyst(s):   Amresh Nandan
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