... customer service must improve the timeliness and fidelity of self-service content by integrating knowledge management that is enhanced by AI-enabled automation. Gartner Insights Abstract ...
Analyst(s): Pri Rathnayake
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... policy. It provides guidance for identifying gaps in the existing policy, defining different classification levels for enterprise data, determining automation needs and creating employee guidelines. Overview Steps Gartner Recommended Reading Gartner Research ...
... Smart homes will accelerate the digitalization in the home to provide better user experience by three levels: connected, automation and intelligent interaction. The top four technologies driving the evolution of smarter homes are connectivity, sensors, edge device AI, and native user interface. Gartner ...
... priorities. How we support your priorities Develop and execute an optimized strategy and operating model Benchmark and assess 30 core cybersecurity processes to improve maturity and operations. Rightsize investment in controls Prioritize investment in the right security controls to optimize your budget ...
... prioritize them •Align IT initiatives with evolving business expectations and measurable outcomes •Develop teams to capitalize on the value of AI, automation and other emerging technologies Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing ...
Analyst(s): Ellen Eichhorn | Richard Natale | Robert A. Yanckello | Simon Cushing
... The supply chain planning technology selection process should address critical questions about the organization’s alignment with the business strategy. Supply chain technology leaders can use this guide to conduct a more objective search for a technology that fits the desired outcomes. Overview Introduction ...
Analyst(s): Jan Snoeckx | Joe Graham | Shane Brett | Pia Orup Lund | Eva Dawkins
... social, economic, trust, regulatory and environmental areas. Security and risk management leaders must integrate these insights into threat assessment processes to address the evolving, expanding and complex threat landscape. Overview Strategic Planning Assumptions What You Need to Know Gartner Recommended ...
Analyst(s): Pedro Pablo Perea de Duenas | Marty Resnick | Chris Silva | Akif Khan | James Hoover | William Dupre
... As IoT adoption grows, bridging gaps in connectivity, device management and edge processing becomes crucial for I&O architects. This research explores AWS IoT Greengrass, highlighting its capabilities as a device edge software platform and offering insights into its deployment, strengths and challenges ...
... Technological advancements, workforce challenges and external regulations will shape R&D talent, processes and portfolios. R&D leaders can use this research to understand the seven major trends affecting R&D and actions that leaders can take to remain competitive in a changing global landscape. Overview ...