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Premium Research Jul 2025
... governmental mandates designed to collect the full tax owed. Finance transformation leaders must build a strategy and increase governance in finance processes to ensure e-invoicing compliance across the globe. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Alexandre Oddos   |   Tamara Shipley
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Research Oct 2025
... to manage a cybersecurity budget cut, ensuring a balance between cost, value and risk across the organization. These insights provide a three-step process for prioritizing cybersecurity budgets based on the protection-level impacts. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Richard Addiscott   |   Paul Furtado   |   Shruthi Shankel   |   Emily Tan   |   Paul Proctor
Research Oct 2025
... buyers often face decision-making pitfalls like doubt, conflict and feeling rushed at key points in the buying journey, lengthening their purchase process. CMOs must use personalization to unstick deals and help buyers feel more confident in their decisions. Overview Conclusion Contributors Gartner Recommended ...

Analyst(s):   Janine Kanters   |   Michael Ro
Premium Research Oct 2025
... Many organizations lack structured OT backup and recovery processes for the assets running proprietary OS, such as PLCs and HMIs, exposing critical operations to safety and financial risks from cyberattacks. This document provides infrastructure architects a backup and recovery framework for CPS environments ...

Analyst(s):   Sumit Rajput   |   Sushovan Mukhopadhyay
Premium Research Oct 2025
... organizational impact. Use this evaluation framework of 24 emerging technologies, including agentic AI and quantum computing, to accelerate the assessment process and inform strategic and investment planning. Overview Why This Matters Analysis Next Steps Definitions Gartner Recommended Reading Note 1: Subcriteria ...

Analyst(s):   James Ingham   |   Laurie Shotton
Premium Research May 2025
... competencies needed to achieve supply chain’s goals, create behavioral definitions for each competency and embed the competency model in talent management processes. Overview Steps Review Your Performance Gartner Recommended Reading Gartner Research ...

Analyst(s):   Anish Rai
Premium Research Jun 2025
... improve the service experience yet costly and time-consuming to gather. This case study shows how a service organization can quickly evolve the QA process they already use to capture the customer insights they need, not just listen for agent performance. Case Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Keith McIntosh
Research Jun 2025
... method choices and reporting on charge-outs to their business units. Use the best practices in this research to simplify this challenging and sensitive process. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Michelle Carlsen
Premium Research Jun 2025
... AI has become a core enabler of operational excellence, helping businesses use data to make smarter decisions, create better products and improve processes. This research helps tech CEOs and their D&A leaders to activate the function for delivery and scale through structure, talent and alignment. Overview ...

Analyst(s):   Tech CEO Research Team
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