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Premium Research Jul 2025
... Legacy operational IT metrics make it hard for CIOs to focus on strategic technology work or show IT’s business value. This research has a three step process for CIOs to assess enterprise priorities, redesign IT metrics to reflect those priorities and use metrics to demonstrate IT’s impact on enterprise ...

Analyst(s):   Nate Suda   |   Jaime Capella   |   Meghna Joshi
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Research Jul 2025
... way. Predicting shifts in markets, shaping compelling experiences, communicating value and accelerating solution development are best practices and processes required to achieve business success. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Research ...

Analyst(s):   Emil Berthelsen
Premium Research May 2025
... Traditional, cyclic planning processes, such as S&OP and S&OE, do not fit today’s volatile, complex environment and hinder organizations from realizing the full value of data and technology. To thrive, CSCOs need to change their focus and supply chain planning approach to leverage decision-centric planning ...

Analyst(s):   Cristina Carvallo   |   Pia Orup Lund
Research May 2025
... inefficiency, poor adoption and poor ROI. Enterprise application leaders reevaluating their chatbot portfolio should create an AI chatbot governance process and establish a chatbot portfolio roadmap grounded by essential metrics. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...

Analyst(s):   Gabriele Rigon   |   Justin Tung
Premium Research May 2025
... Advanced contract analytics, powered by AI, enhance efficiency, consistency and compliance of contracting processes pre- and postsignature. As the market evolves, procurement technology leaders can use this research to understand use cases and the representative vendors supporting them. Overview Market ...

Analyst(s):   Kerrie McDonald   |   Kaitlynn Sommers
Research May 2025
... procurement and vendor management leaders can use this tool to identify and assess major changes, mitigate risks and accelerate their preparation processes. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Michael Silver   |   Dolores Ianni   |   Zach Nagle   |   Samantha Ruiz   |   Sara Gravesande
Premium Research May 2025
... Warehouse and yard operations are beginning to use AI-enabled vision systems to automate activities and visually monitor processes to identify ergonomic, safety and procedural issues to improve performance. This research helps supply chain technology leaders navigate this landscape. Overview Strategic ...

Analyst(s):   Simon Tunstall   |   Dwight Klappich
Premium Research Jun 2025
... Banking CIOs looking to realize short-term cost savings (three months or less) have only a few realistic options. Banking CIOs should follow a process to assess and make decisions for cost optimization and use the ideas defined in this decision framework to maximize cost savings opportunities. When to ...

Analyst(s):   Hannah Edmunds
Premium Research Jun 2025
... including new market access and government initiatives like the “Belt and Road.” This research provides CIOs and IT leaders in China with a four-step process to effectively prepare IT to enable business geographic expansion. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Leo Li   |   Elaine Zhang   |   Owen Chen   |   Bin Li   |   Wei Jin   |   Anson Chen   |   Deacon D.K Wan   |   Lacy Lei   |   Fay Fei
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