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Research Oct 2025
... Gartner client? With most M&A deals underperforming, GC must enable better value realization with disciplined M&A strategies. GC should standardize M&A processes through playbooks based on deal type to enable better strategic alignment and value realization in a volatile economic and regulatory climate. Overview ...

Analyst(s):   Alissa Lugo
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Premium Research Oct 2025
... IT operations teams must evolve people, platforms and processes to support AI agents and self-service, and reduce the burden of supporting a brittle web of legacy systems and dependencies. This Planning Guide helps I&O technical professionals adapt to this evolution. Overview Strategic Planning Assumption ...

Analyst(s):   Marco Meinardi   |   Stanton Cole   |   D.B. Cummings   |   Dylan Roberts   |   Lydia Leong   |   Ross Fomerand   |   Joe Antelmi   |   Steve White   |   Luis Fernandez   |   Lucas Albuquerque   |   Tyler Cheney   |   Ang Troy   |   Paul Delory
Research Oct 2025
... Research Already a Gartner client? As AI adoption continues to grow, CAEs must embrace this technology to drive more efficient and effective audit processes through purposeful selection of audit-specific use cases. Moreover, CAEs must adapt coverage strategies to provide assurance over the organization ...

Analyst(s):   Devanshu Mehrotra   |   James Bourke
Premium Research Oct 2025
... Generative AI can accelerate the IT strategy creation process and improve IT strategy quality. However, its applications and effectiveness have limits. This research offers CIOs practical use cases and highlights GenAI’s constraints in IT strategy creation. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Ethan Budgar   |   Brandon Germer   |   Ian Cox
Premium Research Sep 2025
... prioritize high-value D&A investments to meet rising executive expectations in the age of AI while working with inefficient investment prioritization processes. Insights from 150+ CDAOs show how leading CDAOs overcome these challenges to drive cross-functional value. Overview Strategic Planning Assumption ...

Analyst(s):   Cameron Roche   |   Dalia Naguib   |   Richa Jha
Premium Research Sep 2025
... Postpurchase delivery experience solutions improve the customer experience and engagement with the shipper’s brand during or after the delivery process. Logistics leaders can use these insights to understand how technology can help them delight customers, reduce costs and generate new revenue streams ...

Analyst(s):   Oscar Sanchez Duran
Premium Research Sep 2025
... People, processes, data and technology all impact email marketing execution, making it difficult for digital marketing leaders to define their priorities when targeting improvements. Use this maturity model to assess your current email marketing capabilities and identify steps to increase performance ...

Analyst(s):   Matt Moorut
Research Sep 2025
... Many current succession planning technology modules do not meet customer needs. To evolve succession planning beyond an outdated annual and manual process, CHROs must invest in robust technology capabilities to accelerate maturity and increase impact. Overview Introduction Description Benefits and Uses ...

Analyst(s):   Laura Gardiner
Research Oct 2025
... leaders targeting retailers must connect retail-specific challenges to the value their product creates for customers and associates. Applying AI to the process will maximize positioning impact. Overview Introduction Analysis Gartner Recommended Reading Note 1: Positioning Framework Gartner Research ...

Analyst(s):   Hanna Karki
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