... Gartner’s 2024-2028 industry predictions reflect an increased reliance on AI and automation to modernize operations and improve cost savings, productivity, and customer experience. Through cross-industry learning, CIOs can benefit from shared priorities to achieve mission-critical business outcomes. ...
Analyst(s): Kelsie Marian | Mike Ramsey
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... omnichannel strategies to ensure your cross-discipline teams address customer context, make necessary trade-offs, use cross-channel goals and factor in automation. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... Access Research Already a Gartner client? Understanding your data is the critical first step in any data governance initiative. Automation is key to data discovery at scale, but first, security and risk management leaders should assess the automated discovery platform’s capacity to read, interpret and ...
... Access Research Already a Gartner client? Rising labor costs, self-service adoption and advances in automation raise questions about the sustainability of assisted service. Yet demand remains strong. Service leaders must coordinate talent, quality and technology strategies to meet that demand efficiently ...
... investigation. SRM leaders should adopt the best practices outlined here to streamline the fulfillment of subject rights requests through proportional automation. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Research ...
... can join us to explore how service-as-software is redefining pricing, GTM and customer success and look at some real-world use cases of AI-driven automation delivering measurable business impact. About the Speaker Session Description Learning Objectives Gartner Recommended Reading Gartner Research ...
... Tail spend technology solutions offer automation, efficiency, simplicity and compliance for previously unmanaged procurement spend. Procurement technology leaders should take a multipronged approach that includes point solutions in order to tame the ever-growing tail. Overview Strategic Planning Assumption ...
... professionals with a comprehensive framework to modernize on-premises networks, ensuring optimal performance, robust segmentation, and support for automation and monitoring. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner Recommended Reading Gartner Research ...
... Sales operations leaders need their sales force automation platform to provide actionable guidance for sellers. Without it, they risk poor user adoption and diminished value. This research provides a new way to structure and implement an SFA/CRM platform to create a seller action hub. Overview Strategic ...
Analyst(s): Adnan Zijadic | Ilona Hansen | Wendy Butler-Mafuz | Guy Wood | Steve Rietberg