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Premium Research Dec 2024
... professionals with a comprehensive framework to modernize on-premises networks, ensuring optimal performance, robust segmentation, and support for automation and monitoring. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner Recommended Reading Gartner Research ...

Analyst(s):   Jorge Aragon
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Premium Research Nov 2024
... Sales operations leaders need their sales force automation platform to provide actionable guidance for sellers. Without it, they risk poor user adoption and diminished value. This research provides a new way to structure and implement an SFA/CRM platform to create a seller action hub. Overview Strategic ...

Analyst(s):   Adnan Zijadic   |   Ilona Hansen   |   Wendy Butler-Mafuz   |   Guy Wood   |   Steve Rietberg
Premium Research Mar 2025
... can join us to explore how service-as-software is redefining pricing, GTM and customer success and look at some real-world use cases of AI-driven automation delivering measurable business impact. About the Speaker Session Description Learning Objectives Gartner Recommended Reading Gartner Research ...

Analyst(s):   Vuk Janosevic   |   Barry Glauberman
Research Dec 2020
... customer service must improve the timeliness and fidelity of self-service content by integrating knowledge management that is enhanced by AI-enabled automation. Overview Introduction Analysis Gartner Recommended Reading Note 1: Definition of Terms Gartner Insights Abstract ...

Analyst(s):   Pri Rathnayake
Research Nov 2017
... As the automation of sales functions and management continues to increase with the rise of artificial intelligence, application leaders supporting sales teams must take advantage of opportunities to improve sales outcomes and management while reducing technology costs. Analysis What You Need to Know ...

Analyst(s):   Ilona Hansen   |   Melissa Hilbert   |   Theodore Travis   |   Mark Lewis
Research Feb 2019
... regulatory volatility and a faster pace of change mandate effective and aggressive use of applications and emerging tech like AI, analytics and automation. Scope Analysis Topics Planned Research Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Jim Murphy
Premium Research Apr 2022
... lack of faculty and staff. Education CIOs must now help build innovative instructional delivery models with creative use of technologies such as AI, automation and adaptive learning. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kelly Calhoun Williams   |   Tony Sheehan
Research Jan 2025
... Access Research Already a Gartner client? Externalization, democratization and automation of enterprise technology create an increasingly complex environment for midsize enterprise CIOs to navigate. CIOs can use this research to gain foresight into the coming challenges and chart a course for themselves ...

Analyst(s):   Vikram Siddharth
Research Nov 2024
... Access Research Already a Gartner client? Conversational AI investments are rapidly increasing to advance customer engagement, automation and personalized insights in tech solutions. Product leaders should prioritize investing in domain-specific large language models to create a competitive edge and ...

Analyst(s):   Alizeh Khare
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