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Article May 12 2025
... into guardian agents. Focus on low-hanging fruit. Start with processes that are not business-critical but require oversight. Align with the world of process management to tie in data, rules, access rights and the events that drive the process you want to manage. Are you a CIO or IT leader at a midsize ...
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Blog Post August 29 2025
... next few years. How can vendors participate in so much content? Gartner realizes vendors spend time and resources to participate in Gartner research processes. Analysts value their input which complements Gartner expertise and proprietary data sources. Gartner is taking steps to reduce the burden and the ...
Research Jun 2026
... experimental breakthroughs in AI to operational maturity and integration into enterprise-grade solutions, dynamically reshaping system design and enterprise automation. This Hype Cycle helps software engineering leaders deliver a clearer technology roadmap for increasingly complex AI-driven environments. Analysis ...

Analyst(s):   Wei Jin   |   Andrew Comes
Research Jul 2026
... can better align their network collaboration and AI transformation initiatives with organizational objectives, maximizing value through improved automation, efficiency, and collaboration across the extended enterprise. Analysis Definition: Why This Is Important Business Impact Drivers Obstacles User ...

Analyst(s):   Brock Johns   |   Balaji Abbabatulla   |   Christian Titze
Research Jan 2025
... Access Research Already a Gartner client? The pressure to reduce costs and capitalize on GenAI automation opportunities requires leaders to rethink their assisted service delivery strategy. Customer service and support leaders must align their talent, technology and operations to deliver a low-effort ...

Analyst(s):   Eric Keller
Research Jan 2025
... Access Research Already a Gartner client? Cloud ERP and embedded AI across technologies offer finance an opportunity to expedite automation and enhance data-driven decision making. To fully exploit digital opportunities, CFOs should lead in defining and executing the finance technology roadmap while ...

Analyst(s):   Nisha Bhandare   |   Matthew Kiel
Research Jan 2025
... Access Research Already a Gartner client? Autonomous endpoint management is a next-generation approach that infuses intelligence-driven automation within endpoint management tools. End-user services leaders can use this research to dramatically accelerate endpoint management, remain compliant and improve ...

Analyst(s):   Dan Wilson   |   Tom Cipolla
Premium Research Dec 2019
... role in managing risk through digital transformation. Application leaders responsible for legal and compliance technology must track the advances in automation, analytics and AI that are poised to address this gap. Analysis What You Need to Know Strategic Planning Assumptions A Look Back Gartner Recommended ...

Analyst(s):   Jim Murphy   |   Nader Henein
Research Apr 2025
... Corporate controllers are concerned with attracting and retaining junior accountants amid a talent shortage while redesigning transactional work through automation to create new strategic roles. Use this research to build a stronger hiring and development strategy that attracts junior accountants. Overview ...

Analyst(s):   Hilary Richards
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