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Research Apr 2025
... Getronics HCLTech Kyndryl LTIMindtree NTT DATA Ricoh Stefanini Group Tata Consultancy Services Tech Mahindra Unisys Wipro Service Desk Support ODWS Automation North American ODWS Support European ODWS Support Asia/Pacific ODWS Support Device Management User Experience Management Organizational Change Management ...

Analyst(s):   Andrea Lanzavecchia   |   Katja Ruud   |   Matt Baldino   |   Tom Sieber   |   Biswajit Maity   |   Karl Rosander
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Report August 05 2022
... we increasingly move towards a more digital world, companies are realizing the importance of using artificial intelligence, machine learning, and automation within their supply chains. Visit gartner.com to learn how to build a strong supply chain digital transformation strategy to help you prepare for ...
Research Jun 2020
... Product/Service Class Definition Critical Capabilities Definition Case Management Knowledge Management Workflow and BPM Support Digital Engagement Automation of Engagements Real-Time Continuous Intelligence Predictive Customer Analytics Mobile App Support Platform Ecosystem and Integration Usability Globalization ...

Analyst(s):   Nadine LeBlanc   |   Brian Manusama
Research October 21 2024
... enhance your supply chain decision-making process Gartner Support for Supply Chain Planning: Strategic Guide to What, Why and How Supply chain planning delivers business benefits of improved profit, revenue, cash flow and customer service through multiple processes that span portfolio & inventory management ...
Research Jul 2024
... effective HCM technology vendors through their RFI and RFP processes. HR technology leaders managing HR technology transformation can use this tool to determine functional requirements and collect vendor responses during the RFI/RFP process. When to Use Directions for Use Gartner Recommended Reading ...

Analyst(s):   Sam Grinter   |   Josie Xing   |   Ron Hanscome   |   Jeff Freyermuth   |   Ranadip Chandra
Research Jan 2025
... expected to innovate quickly and efficiently; AI-driven innovation can help them achieve a faster and efficient innovation process. Use this research to shape your AI-driven innovation process approach, including identification of suitable use cases and impact evaluations. Overview Strategic Planning Assumption ...

Analyst(s):   Gunjita Mundeja   |   Christian Stephan
Research Mar 2021
... Gartner client? The technological challenges and process changes involved in creating a private 4G and 5G mobile network procurement strategy demand a clear roadmap for supplier evaluation and selection. CIOs can use this research to structure the RFI/RFQ process and design a successful procurement strategy ...

Analyst(s):   Sylvain Fabre
Research Jan 2020
... The business processes that ERP supports — finance, procurement, HR and order management processes — are key to business performance, digital transformation and competitive success. Gartner’s insights will help CIOs overcome the negativity commonly associated with ERP initiatives. Data Snapshot Data ...

Analyst(s):   Paul Schenck   |   Mike Guay   |   Tim Faith   |   Denis Torii   |   Duy Nguyen
Research Feb 2021
... shipment of wearable devices will post a 15.1% compound annual growth rate from 2021 through 2024. AI processing, multiple and complementary sensors, wireless communications and context-aware processing are the four key technologies where providers must innovate in response to market changes. Overview ...

Analyst(s):   Amy Teng
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