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Research Jun 2026
... Access Insights Already a Gartner client? Insurance success now depends on effective and innovative use of AI to optimize and transform insurance processes and business models. Insurance CIOs should leverage this Hype Cycle to develop their AI vision and select the right technology — or combination of ...

Analyst(s):   Kimberly Harris-Ferrante
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Research Jun 2026
... Access Insights Already a Gartner client? Innovations in emerging technologies will drive operational process reinvention, enhance customer engagement, and open up opportunities for new business models, products and services. Life insurance CIOs can use this Hype Cycle to guide investment decisions and ...

Analyst(s):   James Ingham   |   Kimberly Harris-Ferrante   |   Sham Gill   |   Laurie Shotton
Article August 29 2025
... to high regret with their recent “as-a-service” expansion purchase decisions. This frequently results from vendors pushing a technology-led sales process that highlights their unique value proposition instead of starting with the buyer’s needs. Take control of the narrative to keep the focus on what ...
Article July 29 2025
... their hands, they’re better able to focus on high-impact work like financial scenario planning. That’s why it’s so important to create efficient processes that allow these teams to properly delineate work and prioritize stakeholder requests. New and efficient frameworks such as adopting rolling forecasts ...
Article May 21 2025
... model of resource performance. Focus on resource performance and value metrics rather than plan attainment metrics, reorienting the decision-making process. Supply chain resilience FAQs What is supply chain resilience? Supply chain resilience enables organizations to anticipate and quickly recover from ...
Announcement February 20 2024
... Latest Releases STAMFORD, Conn., February 20, 2024 Gartner Says Top Supply Chain Organizations are Using AI to Optimize Processes at More Than Twice the Rate of Low Performing Peers Top Performers Prioritize Productivity over Efficiency in Digital, Resource and People Investments Top performing supply ...
Premium Research Feb 2024
... hyperpersonalized experiences. In this episode of Gartner Futures Lab, we discuss what future scenarios we could anticipate by learning from the creative process. Overview About the Guest Gartner Research ...

Analyst(s):   Frank Buytendijk   |   Lizzy Foo Kune   |   Daryl Plummer   |   Marty Resnick
Premium Research Feb 2024
... Gartner’s 10th Power of the Profession Supply Chain Awards feature advances in process, technology, customer/patient innovations, people breakthroughs and social impact. CSCOs can learn much from our category winners — Danone, Dell Technologies (also the overall winner) General Mills and JD.com. Overview ...

Analyst(s):   Maria Nieradka
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? Vendor management skills are often underdeveloped. In many cases, a formal process to identify, assess and remediate skills gaps does not exist. Sourcing, procurement and vendor management leaders should use this material to create a robust ...

Analyst(s):   Joanne Spencer
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