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Premium Research Jun 2025
... value of smart robots, a critical component of the AI race, is critical to appropriate investment, monetization and go-to-market decisions. The Markov decision process helps product leaders build economic models incorporating the value of tasks executed by smart robots, driving robot development and ...

Analyst(s):   Anthony Bradley   |   Bill Ray
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Research Mar 2026
... client? Expert AI agents will redefine enterprise software, setting a new standard for agentic AI focused on transformational value and business process automation. Product leaders must invest in AI model innovation, multiagent orchestration expertise, and ops tooling to unlock early use cases and secure ...

Analyst(s):   Danielle Casey   |   Roberta Cozza
Research Oct 2024
... Gartner client? RPA is utilized to automate shorter, tactical tasks, but it often misses out on opportunities such as automating long-running and complex business processes. Enterprise application leaders should expand beyond siloed automation choices like RPA to build an optimal automation technology portfolio ...

Analyst(s):   Keith Guttridge   |   Saikat Ray   |   Patrick Connaughton   |   Arthur Villa
Research Jun 2026
... Access Insights Already a Gartner client? Consistently high reporting volumes and increasingly complex intake channels strain compliance teams. CCEOs can strategically allocate resources and mitigate risk exposure by building a structured, risk-based triage protocol to efficiently prioritize and route ...

Analyst(s):   Jordan Dorsey   |   Emily Unison
Premium Research Aug 2025
... This research evaluates the three leading infrastructure automation techniques — pipelines, IaC platforms and control loops — to highlight their strengths and weaknesses, helping infrastructure platform engineers make informed choices. Overview Analysis Recommendations Conclusion Gartner Recommended ...

Analyst(s):   Lucas Albuquerque
Premium Research Apr 2026
... The growing need for process orchestration, alignment and optimization drives adoption of EBPA tools to enable resilient and successful digital business transformation. This note guides heads of enterprise architecture to learn from ratings and reviews by their peers shared on Gartner Peer Insights. ...

Analyst(s):   Peer Community Contributor
Premium Research Jun 2026
... defensible during crises. This research offers infrastructure architects and their leaders a framework for creating three essential documents: a policy, a process document, and operational procedures with run books. Overview Problem Statement The Gartner Approach The Guidance Framework Risks and Pitfalls Gartner ...

Analyst(s):   Stanton Cole
Premium Research Jul 2025
... Intralogistics smart robots and drones are special forms of cyber-physical automation that have embedded intelligence, can function unaided and can adapt to their environments in order to complete missions. This Hype Cycle will help supply chain technology leaders find robotic solutions that match their ...

Analyst(s):   Simon Tunstall   |   Abdil Tunca   |   Federica Stufano
Research Jan 2026
... Access Insights Already a Gartner client? Cybersecurity leaders and heads of I&O who want best-in-class SASE administration must focus on automation today to reduce operational overhead, rather than wait on a promise of fully autonomous AI agents to manage SASE. Insights at a Glance Impact Brief Actions ...

Analyst(s):   Andrew Lerner   |   John Watts
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