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Research Feb 2025
... Access Research Already a Gartner client? An audit universe can help facilitate the risk assessment and audit planning process, yet organizations take different approaches to creating one. Chief audit executives can use this research to benchmark the composition of their audit universe and the organizational ...

Analyst(s):   Audit Research Team
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Research Nov 2020
... stakeholders in support of many use cases, including pandemics. Security and risk management leaders can use this research during the EMNS procurement process. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations Gartner ...

Analyst(s):   David Gregory   |   Brent Predovich   |   Mike Gotta   |   Roberta Witty
Research Jan 2019
... As ERM programs mature, teams are trying to boost their strategic influence, both by integrating into the strategic planning process and by becoming a valuable partner for decision-makers. Heads of risk ranked these as the top two challenges for 2019. Here are some first steps to tackle them. Align Calendars ...

Analyst(s):   Enterprise Risk Management Research Team
Premium Research Nov 2024
... Conversation analytics platforms support the process of extracting insights from natural language conversations between customers and service and support channels. Customer service and support technology leaders can use this guide to understand trends and assess capabilities in the market. Overview ...

Analyst(s):   Daniel O'Sullivan   |   Uma Challa   |   Brian Weber
Research Aug 2019
... spending trends to maximize resources and prioritize investments. Survey Objective Data Insights Findings Digital Commerce Annual Budgets and Allocation Processes Budget Allocation Techniques Digital Commerce Budgets Are Increasing Methodology Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jason Daigler
Research Oct 2021
... leaders struggle to mature their cyber and IT risk management practices beyond conducting risk assessments. A set of fundamental risk management processes are essential to manage cyber and IT risk for their organizations. Strategic Planning Assumption(s) Analysis Research Highlights Gartner Recommended ...

Analyst(s):   Jie Zhang   |   Claude Mandy
Research Mar 2021
... differences in vendor capability to ensure a successful asset management initiative. CIOs can use these recommendations to support the vendor selection process and deliver an outcome that drives business results. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Note ...

Analyst(s):   Kristian Steenstrup   |   Nicole Foust
Research May 2019
... in this research to address the perennial barriers to scaling innovation. Key Challenges Introduction Analysis Strategy Barriers Executive Summary Process Barriers Executive Summary Cultural Barriers Executive Summary Conclusion Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kristin Moyer   |   Nicholas Evans
Research Jun 2020
... adopters should look for offerings that help accelerate their reaction to changing customers’ needs and wants, and market realities with new business processes and models. Overview Insight From the Experts Executive Overview Research Highlights Related Resources Gartner Recommended Reading Note 1: Understand ...

Analyst(s):   Adrian Leow   |   Daryl Plummer   |   Rita Sallam   |   Janelle Hill   |   Carlie Idoine
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