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Article December 18 2025
... complex problems.AS MAS let organizations rethink and redesign complex processes, products and experiences by breaking workflows into manageable steps. Each step is handled by the best-suited agent, expediting innovative automation and improving efficiency. Proven agents can be reused across workflows ...
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... Omnichannel, Cross-Boarder and Enterprise Capabilities. Creating effective and efficient People, Process & Technology infrastructure to support company growth through standardization, centralization, automation, and outsourcing opportunities. Lead the Design of the Future Order to Cash Workforce as part ...
Webinar On-Demand
... agent capabilities. Leave with actionable steps for deploying AI-driven automation while maintaining compliance and reliability. Join us to explore the impact of AI agents on marketing, understand how they can automate processes and prepare your organization for the latest developments in agentic technology ...

Analyst(s):   Lizzy Foo Kune   |   Adam Sarner   |   Nicole Greene
Webinar Nov 6, 2026   Upcoming
... agent capabilities. Leave with actionable steps for deploying AI-driven automation while maintaining compliance and reliability. Join us to explore the impact of AI agents on marketing, understand how they can automate processes and prepare your organization for the latest developments in agentic technology ...

Analyst(s):   Lizzy Foo Kune   |   Adam Sarner   |   Nicole Greene
... Gartner for Finance Reducing Finance and IT Function Spend Industry: Oil & Gas Revenue: > $10B Employees: > 100,000 Mission-critical priority The CFO needed objective, industry-based benchmarks to shape spend reduction targets and secure buy-in from the finance and IT function leaders wh ...
Research Apr 2026
... Access Insights Already a Gartner client? AI agent deployments can lead to a proliferation of low-value AI agents, while also reinforcing employee job loss fears. AI leaders can use lessons from the “doorman fallacy” story to prevent both, thereby increasing adoption and delivering high-value innovati ...

Analyst(s):   Helen Poitevin   |   Caroline Hewings
Premium Research Jul 2025
... Geopolitical policy changes will accelerate developments in polyfunctional robots, domain-specific language models and autonomous defense, requiring product leaders to align their portfolios and roadmaps with the evolving global dynamics, including a shift toward techno-nationalism and incorporating ...

Analyst(s):   Bill Ray
Premium Research Jun 2025
... GenAI is accelerating the rise of polyfunctional robots that are able to adapt to changing circumstances. Product leaders at technology service providers must ramp up the integration of GenAI and polyfunctional capabilities to set themselves apart from the competition. Overview Strategic Planning Assumption ...

Analyst(s):   Dan Berman   |   Bill Ray
Research Jun 2025
... Access Research Already a Gartner client? AIOps can significantly boost enterprise data storage outcomes, including enhanced performance, improved productivity and reduced costs. Infrastructure platform leaders must build governed trust in AIOps to transition from manual and reactive storage administr ...

Analyst(s):   Vishesh Divya
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