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Research Jun 2025
... Access Research Already a Gartner client? AIOps can significantly boost enterprise data storage outcomes, including enhanced performance, improved productivity and reduced costs. Infrastructure platform leaders must build governed trust in AIOps to transition from manual and reactive storage administr ...

Analyst(s):   Vishesh Divya
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Premium Research Jul 2025
... Business orchestration and automation technologies (BOAT) unify automation, orchestration and AI agents to drive autonomous operations. This research presentation shows how BOAT aligns with agentic automation, key capabilities and potential vendors to help craft a forward-looking technology strategy. ...

Analyst(s):   Saikat Ray
Premium Research May 2025
... increasingly demanding that their 3PL partners leverage automation solutions to improve operational efficiency and productivity within the warehouse. Logistics leaders can use this research to evaluate and select the right 3PL partners based on their automation capabilities. Overview Introduction Analysis Gartner ...

Analyst(s):   Abdil Tunca   |   Brian Day
Research Oct 2025
... Organizations often struggle to assess and advance their automation practices, leading to miscommunication and poor resource allocation. Enterprise applications leaders can use these insights to apply the Hyperautomation Maturity Model and advance automation to achieve business goals. Insights at a Glance Impact ...

Analyst(s):   Saikat Ray   |   Arthur Villa   |   Sachin Joshi   |   Cathy Tornbohm   |   Adam Briggs
Research Oct 2025
... application leaders are being pushed to use agentic automation, which claims to change how work gets done. However, this new technology is often overhyped and hard to plan for. This research gives five actions to get started with agentic automation so businesses can get better results. Insights at a ...

Analyst(s):   Arthur Villa   |   Adam Briggs
Research Aug 2026
... Gartner client? Shared services organizations deliver cost savings, efficiency and automation. These benefits will plateau unless shared services organizations evolve their operating model to deliver AI-driven process transformation as virtual teams, blending fit-for-purpose AI agents with human expertise ...

Analyst(s):   Silvia Pontini
Premium Research Jan 2026
... Annual risk assessment cycles struggle to match the speed and complexity of modern risk. Adding frequent, dynamic updates to the annual cycle enables more timely, predictive, and actionable risk insights. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insi ...

Analyst(s):   Zachary Bauer
Premium Research Nov 2025
... deterministic approaches to ensure predictable, scalable, and effective business process automation. Software architects can use this research as a standard for introducing a criteria-driven method for selecting automation approaches. Overview Comparison Analysis Guidance Gartner Recommended Reading Gartner ...

Analyst(s):   Gary Olliffe   |   Kyle Davis
Research May 2026
... Access Insights Already a Gartner client? Decision authority in planning processes is often ambiguous, resulting in suboptimal SCP processes and low decision accountability across tiers. Supply chain planning leaders must formalize impact-based thresholds that empower teams with clear decision rights ...

Analyst(s):   Mario Almanza Turrado
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