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Premium Research Apr 2025
... Many retailers are incorporating AI as part of business process and execution across a gamut of industry applications and use cases. This research profiles nine emerging AI technologies that product leaders must evaluate to understand the potential impact and timing of AI adoption, and effectively plan ...

Analyst(s):   Sandeep Unni   |   Robert Hetu
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Research Nov 2017
... technologies overall is in its infancy, such that CIOs should expect rapid product and solution change Recommendations Deep learning, natural-language processing and computer vision are leading areas of rapid technology advancement, and are the areas where CIOs need to build knowledge, expertise and skills ...

Analyst(s):   Owen Chen   |   Janelle Hill
Research May 2019
... CSS Organizations Will Embrace the Concept of We-Working The Use of AI and ML Will Make CSS Significantly More Efficient Orchestration of Data and Processes Will Make the CSS Organization Proactive CSS Organizations Will Create or Be Part of a Connected Customer Service Ecosystem Current State CSS Operations ...

Analyst(s):   Nadine LeBlanc   |   Olive Huang   |   Steve Blood   |   Drew Kraus   |   Jim Davies   |   Jim Robinson   |   Brian Manusama   |   Simon Harrison
Research Jun 2019
... What You Need to Know The Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise Real-Time Health System Platform Next-Generation Nurse Call Process Simulation Modeling Care Team Collaboration Real-Time Health System Supply Chain Next-Generation EMPI Patient Self-Scheduling Next-Generation Contact ...

Analyst(s):   Barry Runyon   |   Gregg Pessin
Research Oct 2017
... Existing Portfolio Views to Maximize the Business Return on All Digital Technology Spending While Managing Its Risks Start With Project Management Processes Start With All Sources of Budgetary Data Categorize Spending Build From the Foundation Up by Including all Current Cost Commitments and Supporting ...

Analyst(s):   Michael Smith   |   Stewart Buchanan
Research January 17 2024
... CSCOs) often struggle to prioritize digital investments. Artificial intelligence (AI) presents a significant opportunity to transform a range of processes across supply chain functions. Understanding how other organizations prioritize supply chain AI investments can help CSCOs with better strategic planning ...
Research Dec 2013
... outsourcing metrics. The focus of the research is both on IT spending and staffing as well as qualitative analyses around management of the sourcing process. Information provided was collected throughout 2013 from a global audience. Analysis Overview IT Key Metrics Data Research Background IT Key Metrics ...

Analyst(s):   Linda Hall   |   Eric Stegman   |   Jamie Guevara
Research Jul 2017
... Know The Hype Cycle Highlights of the 2017 Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise Algorithmic Business Human-Centered Design Process Simulation Modeling The Economics of Connections Economic Architecture Software-Defined Architecture Business Ecosystem Modeling Things as Customers ...

Analyst(s):   Marcus Blosch   |   Betsy Burton
Webinar On-Demand
... •Develop justification between IT spending and government mission delivery •Adopt cost-effective digital strategies that automate IT and business processes Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar. ...

Analyst(s):   Todd Kimbriel   |   Mark Kenneth   |   Christian Farland
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