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... financial outcomes. How Gartner helped The client used: • Gartner Executive Partner guidance to identify the skillset needed for a data-driven finance team and support the recruitment process. • Gartner contract review services to negotiate vendor agreements, securing greater flexibility and substantial ...
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Premium Research Mar 2026
... technologies is critical for enterprise process automation success. This note compares APIs, RPA and emerging computer use agents to help enterprise application leaders balance stability, cost and flexibility when connecting enterprise systems for process automation. Insights at a Glance Issue Context ...

Analyst(s):   Arthur Villa   |   Saikat Ray   |   Sachin Joshi   |   Adam Briggs
Research Aug 2026
... Access Insights Already a Gartner client? Process inefficiencies are a top challenge for CPOs, especially as external volatility and ongoing transformation require that foundational processes be optimized and agile. CPOs must address complexity in their processes now to enable their people and technology ...

Analyst(s):   Alexis Boudreau
Premium Research Feb 2020
... As organizations seek to increase process efficiency and quality through robotic process automation (RPA), they struggle to identify the most suitable use cases. Application leaders can help business partners identify RPA opportunities by highlighting key process types and providing examples. Recommended ...

Analyst(s):   Applications Research Team
Research Jan 2021
... As organizations seek to increase process efficiency and quality through robotic process automation (RPA), they struggle to identify the most suitable use cases. Application leaders can help business partners identify RPA opportunities by highlighting key process types and providing examples. Gartner ...

Analyst(s):   Applications Research Team
Premium Research Aug 2024
... Process mining, task mining and robotic process automation are three stand-alone but complementary technologies. By clarifying and combining the use cases for each, finance transformation leaders can accelerate automation within finance processes. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Nick Duffy
Premium Research Nov 2019
... These robotic process automation use cases highlight processes where organizations are leveraging RPA. Application leaders can use these use cases to identify opportunities to implement RPA in their own organizations and to communicate RPA adoption trends to business leaders. Overview Conclusion Recommended ...

Analyst(s):   Applications Research Team
Research Oct 2020
... Hidden process complexities, political challenges and unrealistic cost-savings expectations cause unsustainable robotic process automation initiatives. Enterprise architecture/technology innovation leaders should leverage process mining to identify automation candidates and scale up RPA initiatives. ...

Analyst(s):   Arup Roy   |   Tushar Srivastava
Research Jun 2019
... Digital technology has the potential to transform tax’s work and the function is largely embracing these opportunities, like robotic process automation. But most tax teams are investing in these tools on an ad hoc basis. Learn how to create a digital strategy based around critical priorities. Recommended ...

Analyst(s):   Finance Research Team
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