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Premium Research Jun 2026
... Manual IT change processes are an impediment to speed; however, bypassing change controls increases the risks associated with change. In this research, Gartner helps IT operations specialists balance agility and reliability by leveraging automation to improve change velocity while mitigating risk. Overview ...

Analyst(s):   Steve White
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Research Jun 2026
... and deliver value due to latency, bandwidth costs, and outages attributable to centralized cloud processing. Heads of I&O can reduce costs and latency by enabling hybrid edge-cloud architectures to process data closer to the source. Insights at a Glance Strategic Planning Assumptions Impact Actions Cautions ...

Analyst(s):   Pankil Sheth
Premium Research Jul 2024
... Cyclone Robotics IBM MEHRWERK Microsoft mindzie Pegasystems Proxverse QPR Software SAP Signavio Skan Software AG StereoLOGIC UiPath UpFlux Process Maps and Analysis Comparative Process Mining Process Model Enhancement Data Access and Preparation Business Activity Monitoring Advanced Process Analysis ...

Analyst(s):   David Sugden   |   Marc Kerremans   |   Nick Duffy
Premium Research Jun 2025
... AI is changing levels of competition in business process services. New AI agent-centric competitors are emerging rapidly. Tech services leaders can counter these threats by prioritizing existing clients for new AI-driven automation and adopting clear unambiguous naming conventions. Overview Strategic ...

Analyst(s):   Dane Anderson   |   Cathy Tornbohm
... Gartner for Finance Improve Capital Allocation to Drive Sustainable Results Company Name: Kāinga Ora Industry: Government Revenue: $1.6bn Employees: 3100 Mission-critical priority For the finance team to become a better decisions driver of results, and within the finance team, to support ...
Research May 2026
... Access Insights Already a Gartner client? Doubling in one year, 92% of buyers are now using AI as part of their buying process. To stay ahead, high-tech executives need to rethink and revamp their go-to-market strategies — adapting to a new reality where hybrid teams of humans and AI collaborate for ...

Analyst(s):   Derry Finkeldey   |   Michelle Shapiro
Research Apr 2025
... client? RPA is popular for task automation via UI interactions involving data transcriptions from legacy and complex back-office systems. This Toolkit gives heads of EA an RFP template for prioritization of RPA software’s required capabilities, with questions to shortlist platforms offered by RPA vendors ...

Analyst(s):   Sachin Joshi
Premium Research Jun 2026
... While sourcing solutions have been around for more than 30 years, advances in AI are enabling not only automation of the traditional sourcing process but also negotiations. CPOs and procurement technology leaders can use this research to understand the difference between autonomous sourcing and automated ...

Analyst(s):   Magnus Bergfors
Research May 2026
... Insights Already a Gartner client? Many organizations use Microsoft products to create, deploy and operate AI agents for productivity, automation, and business process optimization. Cybersecurity leaders must secure these agents by defining and implementing AI-agent security strategies that work with ...

Analyst(s):   Avivah Litan   |   Dionisio Zumerle
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