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Research Aug 2025
... Access Research Already a Gartner client? Applying uniform processes to all IT acquisitions results in excessive complexity. Heads of IT sourcing, procurement and vendor management can streamline acquisition processes by tailoring them to specific risks and use cases, thereby boosting acquisition efficiency ...

Analyst(s):   Dawn Singer
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Premium Research Feb 2026
... Agentic AI, ambient invisible intelligence, spatial computing and polyfunctional robots are the most relevant technologies to enhance customer experience in 2026. This research provides guidance for CIOs in prioritizing top strategic technology trends for adoption in this domain. More Detail Gartner ...

Analyst(s):   Gene Alvarez
Premium Research Jul 2025
... Many architecture review processes slow down delivery and lack business alignment. Heads of enterprise architecture can use this guide to execute more adaptive, collaborative, outcome-focused reviews to accelerate digital delivery and reduce technical debt. Overview Steps Gartner Recommended Reading ...

Analyst(s):   Enterprise Architecture Research Team
Research Sep 2025
... Software vendor audits cost enterprises significant time and money. Sourcing, procurement and vendor management leaders must create a repeatable process that minimizes cost and risks by properly identifying, managing, and settling software audits. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Christopher Dixon
Premium Research Aug 2026
... Automation is not reducing demand because customers lack confidence in outcomes and continue to seek human reassurance. This research shows leaders how to design automation around trust to reduce repeat contact. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Matt Allen
Premium Research Sep 2025
... CHROs struggle to scale process improvement across the enterprise due to fragmented visibility and siloed execution. Learn how Sumitomo Pharma America’s center-led structure empowers employees to drive redesign, enabling enterprisewide impact and growth readiness. Case Overview Problem/Objective Critical ...

Analyst(s):   Simrat Kaur
Premium Research May 2025
... Organizations facing strategic misalignment must opt for EBPA tools to boost business performance via process modeling and analysis. This note guides enterprise architecture and technology innovation leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. ...

Analyst(s):   Peer Contributors
Research Jun 2025
... Access Insights Already a Gartner client? AI processing semiconductor grew 81.7% to $135.3 billion in 2024 as the AI race intensifies. NVIDIA dominated with over 50% market share riding on demand for its GPUs from AI training infrastructure build-outs. Apple and Qualcomm followed with smartphone SoCs ...

Analyst(s):   Yashika Goyal   |   Rajeev Rajput   |   Jon Erensen   |   Kartikay Gulani
Article June 05 2025
... applications or functions to continued efforts to optimize all master data management processes Process. From silo-based applications or functions to continued efforts to optimize all master data management processes Technology. From application-only data management to an enterprisewide, integrated and ...
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