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Premium Research Oct 2026
... Enterprises face automation challenges including technology fragmentation, skill gaps, change management, and employee resistance. Use the Hyperautomation Maturity Model to learn industry best practices and practical tips on how to develop your automation initiative across vision, assessment, execution ...

Analyst(s):   Arthur Villa
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Article May 18 2026
... maintain high standards as automation scales. Marketing operations teams become critical. As AI automates more work, the role of marketing operations grows. High performers identify this function as a critical function for future success. Sixty-two percent of CMOs say AI automation has prompted a reevaluation ...
Research May 2020
... accelerated the need for flexibility and labor optimization, leading to fast-track implementations of smart robots in retail. CIOs can use this research to understand the direction of the smart robot market in order to guide the business on these technology investments. Gartner Insights Abstract ...

Analyst(s):   Kelsie Marian
Research Apr 2026
... App Integration Collaboration Digital Workplace Integration Federation Workflow Automation Digital Workplace External Collaboration Knowledge Management Enterprise Application Content Services Content-Centric Business Process Information Governance Inclusion and Exclusion Criteria Gartner Recommended Reading ...

Analyst(s):   Marko Sillanpaa   |   Rachel O'Farrell   |   Stephen Emmott   |   Jed Cawthorne   |   Tim Nelms
... Improving sales forecast accuracy Selecting and analyzing seller performance metrics to drive productivity Maximizing adoption and ROI of sales force automation and revenue action orchestration technology Designing an effective sales operations or RevOps function aligned with evolving sales needs CSO Effectiveness ...
Premium Research Jul 2026
... As business automation teams accelerate deployments of AI in CPS environments, cybersecurity teams are frequently only informed after the fact. This research helps cybersecurity leaders proactively integrate security into AI automation initiatives to prevent future CPS security liabilities. Insights ...

Analyst(s):   Katell Thielemann
Premium Research Aug 2026
... checks created by business users into executable knowledge, coworking agents drive worker-created automation. Application leaders must empower stakeholders to govern individual usage to turn suitable automation into a dependable organizational capability. Insights at a Glance Issue Impact Implications Gartner ...

Analyst(s):   Nikos Drakos
Research Sep 2026
... Agentic AI Analytics Application Enablement & Management Applied AI Integration Security Data Management Device Management Industrial Automation AI-Defined Automation Predictive Maintenance Digital Twins Industrial Data Management Sustainability (Operations & Assets) Inclusion Criteria Gartner Recommended ...

Analyst(s):   Sushovan Mukhopadhyay   |   Avinash Dev Nagumanthri   |   Scot Kim   |   Sudip Pattanayak   |   Emil Berthelsen
Premium Research Jul 2026
... pressure on traditional testing approaches. This research helps software engineering leaders assess their automation maturity and develop a strategy to evolve from fragmented testing to structured automation and agentic QA. Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jim Scheibmeir   |   Ross Power   |   Joachim Herschmann
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