... The global process owner role is a must-have role for driving finance process improvement in procure-to-pay, order-to-cash and record-to-report. This session outlines a GPO’s key responsibilities and competencies, GPO models and how to kick-start a GPO program and measure their success. Session Description ...
Analyst(s): Tamara Shipley
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... Supply planning is critical to balancing service, inventory and cost optimization objectives. This research defines a supply planning process that supply chain planning leaders should follow to enable the business to fulfill customer demand profitably. Overview Introduction Analysis Gartner Recommended ...
Analyst(s): Cristina Carvallo | Xiaoshun Sue Grant
... Many automation efforts fail to achieve expectations. Application leaders have a role to play in helping business partners cut through the automation hype so they can get the most value from their automation investments. Recommended by the Authors Gartner Insights Abstract ...
... Risk Management Research Board members on various aspects of identity and access management (IAM), such as governance structure, automation of identity lifecycle processes, and enforcement of privileged account controls. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...
... Most companies with formal demand-planning processes measure forecast error. Few use the results to drive actionable plans to address the errors’ root causes. Supply chain planning leaders can use this research to understand how to use forecast error measures to improve demand planning. Overview Introduction ...
... Achieving Level 4 maturity is essential for organizations seeking competitive advantage. Overcoming cultural, process and technology barriers is not optional — it’s the key to driving sustainable, profitable growth. Supply chain planning leaders can use this research to navigate pitfalls and reach Level ...
... that controls physical environments. New models and systems overcome latency and energy limits for early adoption in autonomous decision making in robotics, smart grids, and industrial IoT to move to early majority adoption by 2033. Overview Strategic Planning Assumptions Analysis Contributors Gartner ...
... Customer feedback is a rich but largely untapped resource. Customer service and support leaders who invest in a two-loop insight engine can transform raw data into actionable insights, fueling real improvements and building lasting customer loyalty. Insights at a Glance VoC Programs Often Fail to Impa ...
Analyst(s): Rupinder Chandhok | Francesco Vicchi | Daniel O'Sullivan