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Premium Research Nov 2025
... Achieving trust, security and pricing is essential for growth and AI market dominance. Tech CEOs must protect buyers when adopting MCP as it is critical to lead in agentic AI. The future belongs to CEOs who champion MCP and drive their AI strategy forward. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Marissa Schmidt   |   Adrian Lee
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Research May 2025
... Access Research Already a Gartner client? The cybersecurity market is being disrupted. Buyers are demanding sovereignty and platform consolidation, along with new capabilities for GenAI and preemptive security. We provide specific guidance for security general managers to use these disruptions for growth and ...

Analyst(s):   Neil MacDonald
Premium Research Sep 2025
... AI agents will disrupt the security operations market, automating and streamlining workflows beyond traditional cybersecurity capabilities. Product leaders must strategically integrate AI agents into their threat detection, investigation and response roadmaps to maintain relevance and differentiate in ...

Analyst(s):   Tom Powledge
Research Apr 2019
... of the market disruptions and buyer paralysis driven by technology and regulatory changes in a volatile threat environment. Introduction Market Trend Market Challenge: Customer Education Is the Single Biggest Point of Project Failure Market Opportunity: Compete on Better Customer Education Market Structure ...

Analyst(s):   Nick Ingelbrecht
Research January 06 2026
... to a more cohesive and efficient customer service strategy. Download the Customer Service Leadership Predictions guide to: Get recommendations for balancing tech innovations with security measures. Learn how AI can enhance voice interactions within customer service channels. Uncover the future trends ...
... Ethics Helpline Privacy Notice (PDF) Gartner’s Supplier Code of Conduct (PDF) Gartner Usage Policy Global Safety & Security Policy Statement (PDF) Human Rights Policy (PDF) Information Security at Gartner Modern Slavery Act Statement (PDF) Payment Portal Privacy Public Policy Advocacy and Political Contributions ...
Premium Research May 2024
... the opportunity to present their solutions to some of the most influential security professionals. Security product leaders can learn from these startups to help guide their roadmap plans to meet client needs in emerging market areas. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Travis Lee
... best practices around AI operationalization to deploy, scale and maintain solutions Understand and decipher the market trends for AI systems Unveil emerging trends, technologies and markets in the cognitive computing, artificial intelligence, intelligent systems and agent-based systems Data and Analytics ...
Research October 22 2025
... audit committees. To discharge oversight, boards and audit committees task CAEs with guiding them with relevant and actionable insights into growing volumes of uncertain corporate environments, emerging economic and market risks, and increasing investor demands. This research provides CAEs with best practice ...
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