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Research May 2019
... In increasingly inclusive societies, CIOs shouldn’t view accessibility of services as just an obligation to avoid lawsuits and damage to the organization’s reputation. Instead, it should be seen as an opportunity to improve the customer experience. Key Challenges Introduction Analysis Leverage WCAG 2.0 ...

Analyst(s):   Bill Finnerty
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Research May 2019
... Because the government CIO is often too busy to provide day-to-day leadership over major projects, decision-making authority is often delegated to another sponsor. Here we provide best practices for creating the job description of the alternative sponsor. Key Challenges Introduction Analysis Ensure That ...

Analyst(s):   John Kost   |   Cathleen Blanton
Research Aug 2021
... Application leaders are pressed to deliver transformational capabilities while also balancing investments in legacy custom applications and modularized SaaS applications. This Leadership Vision shows how to align transformational capabilities with composable applications. Overview Recommended Actions H ...

Analyst(s):   Tad Travis
Conference September 07 2021
... 4 Imperatives for Application Leaders in 2020 Peer & Practitioner Research Published 2 January 2020 - ID G00717781 - 4 min read By Analysts Applications Research Team Initiatives:Application and Product Portfolio Governance Based on hundreds of conversations with application leaders that are res ...
Research Jun 2021
... Future application experiences will be built from composable business capabilities that can quickly enable new business scenarios. Application leaders should use this roadmap to navigate from static application experiences to this new dynamic paradigm. Gartner Insights Abstract ...

Analyst(s):   Yefim Natis
Research Jun 2019
... Government waterfall projects often rely on traditional methodologies, assuming they will address governance. Unfortunately, those methodologies don’t look at government role challenges. Government CIOs can use this 10-step process as a governance approach to deliver successful waterfall projects. Ke ...

Analyst(s):   Cathleen Blanton   |   John Kost
Research Nov 2017
... Government CIOs must address five critical components to successfully onboard organizations to new or existing SSOs. This guide, one of a five-part series, covers governance, the CIO's most important and most complex challenge. Politics and expediency often undermine this crucial component. Key Chall ...

Analyst(s):   Neville Cannon
Research Jun 2021
... Lean IT is flattening application organizations, eliminating management slots and moving specialists into versatile product-focused agile teams. Application leaders must motivate these people to become accountable team members and foster the cultural change to customer-focused accountability. Gartner ...

Analyst(s):   Bill Swanton
Research Nov 2017
... Government CIOs must address five critical components to successfully onboard organizations to new or existing SSOs. This guide, one of a five-part series, covers the staffing issues. The staffing component is vital to help CIOs engage the staff for the journey. Key Challenges Introduction Analysis Demo ...

Analyst(s):   Neville Cannon
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