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Premium Research May 2026
... In 1Q26, hiring continued to slow while top talent showed reluctance to change jobs. CHROs and their teams must adapt their talent strategy to macroeconomic and business strategy shifts, candidates’ desire for AI skills development and changing perceptions of AI interview technologies. Insights at a ...

Analyst(s):   Jamie Kohn   |   Swagatam Basu
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Research Jul 2025
... agents — have the potential to fundamentally transform HR functions. CHROs must act now to reshape the HR operating model or risk falling behind. This research guides CHROs on rethinking HR’s work, roles and ways of working in an AI-driven environment. Overview Strategic Planning Assumption Introduction ...

Analyst(s):   Hanne Nieberg
Research Oct 2025
... a Gartner client? Tech services leaders who fail to act as AI changes the services market put their practices on course for elimination as leaders in services organizations reorganize their businesses to achieve growth ambitions. Instead, they must create new AI-driven scenarios to demonstrate practice ...

Analyst(s):   Eric Goodness   |   Katie Gove   |   Chrissy Healey
Premium Research Sep 2024
... priorities, IT budget and staffing, and technology and connectivity consumption models in 2024. Communications service provider product leaders can use this updated top trends analysis to adjust their offerings in enterprise communications services. Gartner Research ...

Analyst(s):   Lisa Unden-Farboud   |   Khurram Shahzad   |   Ajit Patankar   |   Kameron Chao   |   Pablo Arriandiaga   |   Jon Dressel   |   Gaspar Valdivia   |   Gregor Petri   |   Megan Fernandez
Premium Research Jan 2026
... As organizations deploy more AI agents, available IAM capabilities are rapidly evolving. CISOs are modernizing identity governance and credential issuance. They also extend existing authentication and monitoring controls into AI deployments to avoid breaches and data loss while scaling AI adoption. ...

Analyst(s):   Homan Farahmand   |   Nathan Harris
Premium Research May 2026
... risk to global organizations in 2026. Often backed by advanced resources and strategic objectives, they continue to develop their capabilities leveraging artificial intelligence, supply chains and zero-day vulnerabilities. Insights at a Glance Threat Overview Threat Trends Threat Analysis Gartner Recommended ...

Analyst(s):   Jaime Anderson
Premium Research Jul 2024
... Investments in disruptive technologies can empower software engineering teams to meet business objectives for productivity, sustainability and growth. This research highlights the top five technology trends for software engineering leaders to track and act on in 2024 and beyond. Gartner Recommended Reading ...

Analyst(s):   Arun Batchu   |   Joachim Herschmann
Research Jul 2026
... paradigm that rewrites the rules for how to sell to customers with far greater capital efficiency. Why This Matters Blind Spots What’s Around the Corner Top Client Questions Gartner’s Positions Your Journey as a Tech CEO Gartner Insights Abstract ...

Analyst(s):   Patrick Stakenas   |   Raymond Paquet
Premium Research Apr 2022
... Total experience is a 2022 Gartner top strategic technology trend that creates shared superior experiences for consumers and employees, supported by better UX and multiple touchpoints. Higher education CIOs should use this research in their strategic partnerships with business stakeholders. Overview ...

Analyst(s):   Don Scheibenreif   |   Robert Yanckello   |   Michelle Duerst   |   Jan-Martin Lowendahl   |   Jason Wong
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