... Democratization of power and utilities services is increasingly dependent on digitally enabled value propositions that span markets, assets and customers. CIOs can use this research to prioritize and align IT strategy, driving new value propositions that deliver essential business outcomes. Overview ...
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... transformative strategies and technologies to improve their business outcomes? Join us as we unveil the finalists and winners of the Gartner 2024 Eye on Innovation Awards for communications service providers. Session Description Gartner Recommended Reading Gartner Research ...
... continues to accelerate and external forces work to undermine the reputation of organizations, CCOs must become stewards of organizational truth by upgrading monitoring capabilities to include human-in-the-loop AI protocols and owned-channel safe spaces. Overview What You Need to Know Gartner Recommended ...
... Audiences are increasingly elusive on digital channels. This is, in part, thanks to the perceived decline in their experience of social media. To maintain influence on target audiences, CCOs must shift their social strategy and begin engaging with audiences within influential niche communities. Overview ...
Analyst(s): Michelyne Chavez | Hertha Meyer | Dorian Cundick | Kelly McHale | Emily Earl | Adam Herold
... digital world is shifting to a multisensory, multidevice experience with multimodal touchpoints. Enterprise architecture and technology innovation leaders must identify opportunities that impact the business and guide implementations. Gartner Insights Abstract ...
... safety and justice CIOs contending with resource constraints and heightened accountability requirements are adopting multiexperience technology, largely in the form of augmented reality, to improve the safety, effectiveness and efficiency of frontline workers. Overview Strategic Planning Assumption What ...
... Data sharing as an ad hoc effort is no longer sufficient given the demands to drive value from data and analytics. Instead, CIOs must adopt data sharing as a program to accelerate access to advanced technologies and strategic data reuse while driving innovation and improved outcomes. Overview Strategic ...
... Case work is universal in government, but often exists as highly customized legacy case management systems impeding agility and integration. Government CIOs can use composable application design to build reusable enterprise case management products that support integrated government service models. ...
... Data sharing as an ad hoc project is no longer sufficient given the demands to drive value from data and analytics, including in response to COVID-19. Instead, CIOs must adopt data sharing as a program to accelerate access to advanced technologies while driving success and meeting government goals. ...