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Premium Research Sep 2025
... HR leaders’ top 2026 priorities include leader and manager development, yet only 49% feel confident in achieving their goals. This piece guides CHROs to shift leadership development from building generic leadership skills to targeting development at five key moments where leaders need the most support ...

Analyst(s):   Colleen Adler
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Premium Research May 2026
... For the first time, the industry is shifting its threat landscape assessment based on possibilities announced by frontier AI model providers and not threats from adversaries. Cybersecurity leaders must innovate in their practices as their organizations are creating attack surfaces faster than technologies ...

Analyst(s):   Evgeny Mirolyubov   |   Peter Firstbrook   |   William Candrick   |   Mark Horvath   |   Greg Harris   |   Jason Gross   |   Kevin Schmidt   |   John Watts   |   Oscar Isaka   |   Nahim Fazal   |   Avivah Litan   |   Thomas Lintemuth   |   Alex Michaels   |   Aaron Lord   |   Craig Lawson   |   Jaime Anderson   |   Paul Furtado   |   Jeremy D'Hoinne   |   Dionisio Zumerle   |   Sarah Almond   |   Mark O'Neill   |   Akif Khan   |   Max Taggett   |   Deepak Mishra   |   Charlie Winckless   |   William Dupre   |   Katell Thielemann   |   James Hoover
Announcement June 25 2025
... Fager. “To manage AI-assisted interactions, customer service leaders must assess their role in the customer journey. AI assistants act as both a channel and a customer proxy, requiring responses similar to human customers. Leaders must adapt to serve both human and AI assistants effectively.” Customer ...
Premium Research May 2025
... Effectively managing emerging work trends and risks is crucial for CHRO success, yet many CHROs lack a structured approach. This research provides resources to identify and address these trends and manage risks, enhancing HR’s role in the organization. Action Name Gartner Research ...

Analyst(s):   Piers Hudson
Premium Research Jul 2026
... Gartner First Takes Fresh insights on emerging trends CISOs must recognize that closed AI models are not the only ones that can deliver effective cybersecurity outcomes. The new Open Secure AI Alliance highlights open-weight models as an alternative, but those models also bring hosting, sovereignty, ...

Analyst(s):   Craig Lawson   |   Wayne Hankins   |   Charlie Winckless   |   Akif Khan
Premium Research Jun 2025
... The five key trends in core banking are the adoption of composable technologies, cloud nativeness, closing of the business functionality gap by new vendors, the ecosystem and the rise of embedded AI. Bank CIOs evaluating their core banking decisions against these trends maximize long-term success. Gartner ...

Analyst(s):   Vittorio D'Orazio
Research Jan 2026
... as of January 2026), the financial liability for embedded emissions is active. Importers are no longer merely reporting; they should be purchasing and surrendering CBAM certificates. Chief supply chain officers (CSCOs) face immediate financial risks from data fragmentation, reliance on punitive default ...

Analyst(s):   Marta Muñoz
Research Mar 2026
... Access Insights Already a Gartner client? Device sales saw modest YoY growth in 2025, driven by Windows 11 mandates spurring business PC refreshes and GenAI smartphones fueling upgrades. Top vendors gained share on replacement demand, while midrange vendors faced squeezed margins from higher costs and ...

Analyst(s):   Namrata Banerjee   |   Rishi Padhi   |   Divyanshu Singh   |   Rounak Bhattacharyya
... understand the critical issues that CIOs are focusing on to drive growth. Why digital dexterity is crucial across the enterprise Today, nine in 10 corporate leaders view digital as a top priority. Yet 83% of organizations struggle to make meaningful progress on digital transformation. People are at the heart ...
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