... Organizations adopting earth intelligence need help deriving value from existing data rather than in acquiring more data. Product leaders should examine implementation, use-case, industry and business value trends to identify and successfully pursue emerging market opportunities. Overview Strategic Planning ...
Analyst(s): Nick Ingelbrecht | Bill Ray | Aakanksha Bansal
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... In spite of recent public confidence in the future for oil and gas, the industry is confronted with contradictory market signals and long-term headwinds. Uncertainty on all fronts means companies will increasingly prioritize resilience ahead of more strategic technology goals. As companies prioritize ...
... working as a Supply Chain analyst at Philips, before going on to lead their UK and Ireland Customer Service teams. How do I lead an AI strategy in service and support that delivers real measurable ROI for the business? What the top emerging trendsin generative and agentic AI for customer service and support ...
... AGI claim takes effect, permission for OpenAI to release open‑weight models, and explicit flexibility for non‑API products to run on multiple clouds (Microsoft’s ROFR on compute removed). These changes affect vendor roadmaps, pricing levers, and deployment choices. Enterprise customers may access OpenAI ...
Analyst(s): Alastair Woolcock | Eric Goodness | Jason Wong | Jim Hare | Matt Cain | Arun Chandrasekaran
... planning and simulation twins to revolutionize industries by reinventing complex processes for increased efficiency and effectiveness. Product leaders must prioritize integrating these capabilities into their simulation solutions to capture high-viability use cases that can replace traditional industry ...
Analyst(s): Evan Brown | Ethan Cai | Alfonso Velosa | Stacey Yin | Walker Black | Mark Wah
... The AI Use Cases Powering High-Performing Sales Teams Learn how top sales teams are using AI to improve performance across the sales cycle 70% of CSOs are accountable for the ROI of AI initiatives, yet many organizations struggle to translate AI investments into measurable sales impact. Sales leaders ...
... Insights Already a Gartner client? The drive to automate service management practices or even move to a zero-touch operation is taking center stage. In order to avoid missteps, use this information to cut through the hype and determine which innovations to build into a service management strategy. Analysis ...
Analyst(s): Chris Matchett | Chris Laske | Siddharth Shetty
... Generative AI, MCP, and agentic protocols are revolutionizing API creation, management, and security. As AI agents become primary consumers, organizations must embrace contextual docs, federated management, and modern portals — leaving legacy tools behind. Analysis Definition: Why This Is Important Business ...
... Gartner client? Everything as a service is redefining IT services as a utility- and platform-driven model. Heads of I&O must navigate hybrid complexity, control costs and mitigate lock-in while advancing beyond migration to AI-driven, autonomous operations and high-value, service-based outcomes. Strategic ...