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Research Nov 2020
... as a result of the global pandemic and the economic fallout. Risk management leaders in financial services are key strategic partners to the business in identifying and prioritizing the most challenging risk areas in the current dynamic environment. Gartner Insights Abstract ...

Analyst(s):   Enterprise Risk Management Research Team
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Research Sep 2020
... predictions show how we work, deliver and modernize an ever-widening range of business and IT initiatives. This retrospective roundup of predictions published in early 2020 supports application leaders with their vision and forward delivery plans. Gartner Insights Abstract ...

Analyst(s):   Deacon D.K Wan   |   Saniye Alaybeyi
Premium Research Oct 2023
... utility industry disruptions, customer expectations are transforming. The 2024 Gartner CIO and Technology Executive Survey finds utility CIOs investing in digital technology to boost organizational agility, enhance performance and meet customer needs for the energy transition. Gartner Insights Abstract ...

Analyst(s):   Lauren Wheatley
Research Aug 2024
... Access Research Already a Gartner client? Driving API adoption is more challenging than many organizations expect, or doesn’t result in the anticipated benefits. Software engineering technology leaders should use this research to identify the five biggest issues that limit the success of API initiatives ...

Analyst(s):   Andrew Humphreys
Premium Research Mar 2025
... are struggling to target the right prospects in today’s labor market. This video offers recruiting leaders three key lessons from consumer marketing — the experts in reaching a target audience — to address this challenge and help candidates to advance on the candidate journey. Gartner Recommended Reading ...

Analyst(s):   Dion Love
Research Mar 2025
... Access Research Already a Gartner client? Compliance cannot effectively monitor third-party risk without active participation from relationship owners, yet they do not reliably share red flags. Compliance leaders can use these insights to understand who ROs are, what red flags they see and how to impr ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Nov 2024
... The year 2025 will usher in new priorities for customer service and support leaders. Leaders will drive enterprise growth, gain technology acumen to steer their function’s AI strategy and deploy conversational generative AI for the sake of improving customer experience. Gartner Research ...

Analyst(s):   Olivia Foster   |   Kim Hedlin   |   Keith McIntosh
Premium Research Jan 2025
... As CEOs seek growth in 2025 despite a difficult environment, HR leaders must identify and execute on key priorities to support these goals. This video discusses the priorities HR leaders are focusing on in the next 12 to 18 months, from strategic workforce planning to change management. Gartner Recommended ...

Analyst(s):   Mark Whittle
Research Oct 2020
... client? Alibaba, AWS, Baidu, Microsoft and Tencent compete in cloud-based artificial intelligence services in China with a full range of offerings from AI applications to machine learning services. No vendor dominates the market, but each leads in specific segments with its value propositions. Overview ...

Analyst(s):   Tracy Tsai
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