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Research Jul 2024
... Already a Gartner client? In 2023, services and software offered technology and service providers (TSPs) some of the largest, most dynamic and most competitive technology markets. TSPs should use this report to compare their performance with the 10 most successful technology providers in key markets and geographic ...

Analyst(s):   Market Insights and Analytics Research Team
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Premium Research Oct 2023
... market by driving greater efficiency, performance and resilience. Technology and service providers must be proactive and focus on specialization, innovation and the demands of the market to succeed in this dynamic technology landscape. Overview Strategic Planning Assumptions Introduction Impacts and ...

Analyst(s):   Kelli Smith   |   Colin Fletcher   |   Arunasree Cheparthi   |   Lawrence Pingree   |   Laurie Wurster   |   Robin Schumacher   |   Nicholas Carter
Webinar October 03 2023
Gartner analysts delve into the key findings of the latest Gartner Hot Spots report to provide legal, compliance and privacy leaders with valuable insights for your organization.
Webinar March 02 2023
Join this Gartner webinar to learn about finance leaders key strategic needs and bets others are making along with being successful in 2023 and beyond.
Webinar March 02 2023
Look at the top challenges CIOs face today, and what the best leaders are doing to turn those challenges to their advantage.
Premium Research Jan 2024
... leverage this presentation as a strategic tool to examine how their sustainability program aligns with market trends and stakeholder expectations. Use it to explore current and future trends in sustainability and environmental, social and governance issues. Gartner Research ...

Analyst(s):   Lillian Oyen-Ustad   |   Shanna Grafeld   |   Kristin Moyer
Premium Research May 2026
... insights on emerging trends Palo Alto Networks' acquisition of Portkey proves AI gateways are now essential AI middleware components. Software engineering leaders must immediately adopt a holistic AI platform strategy with centralized governance and a multilayered approach to cybersecurity. Overview ...

Analyst(s):   Dennis Xu   |   Keith Guttridge   |   Andrew Humphreys   |   Mark O'Neill   |   Jeremy D'Hoinne
Premium Research Mar 2026
... Gartner First Takes Fresh insights on emerging trends Neglecting to coordinate across teams and workflows during CNAPP selection will lead to increased operational risk and poor outcomes. Cybersecurity leaders must adopt a robust methodology to ensure the selected CNAPP solution delivers maximum security ...

Analyst(s):   Dale Koeppen   |   Charanpal Bhogal
Premium Research Apr 2026
... AI is redefining customer service operations. This research identifies and ranks the top 20 AI use cases that customer service and support technology leaders can leverage to transform customer service organizations with effective AI adoption. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartner ...

Analyst(s):   Brett Overbey   |   Bern Elliot   |   Uma Challa
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