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Research Sep 2026
... network-centric OT security to asset-centric cyber-physical systems security, while attackers and defenders race to leverage AI in an escalating arms race. This research highlights innovative vendors in this realm. Insights at a Glance Innovation Storyline Vendor Innovations Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Sumit Rajput   |   Wam Voster   |   Katell Thielemann   |   Ruggero Contu   |   Avinash Dev Nagumanthri
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Research Sep 2026
... business leaders lack the confidence, capabilities, and support needed to manage them proactively. To strengthen their organization’s risk management, CAEs must not only improve the quality of insights they deliver but also deliberately help leaders build stronger risk management capabilities. Why This Matters ...

Analyst(s):   Brian Andersen   |   Margaret Moore Porter
Research Aug 2026
... Access Insights Already a Gartner client? Capital constraints and increasingly complex capital expenditure portfolios make it harder for CFOs to direct investment to the highest-value opportunities. Explore technology solutions that improve life cycle capital allocation decisions across planning, prio ...

Analyst(s):   Paul Quinn   |   Vaughan Archer   |   Michelle Carlsen   |   Nauman Abbasi
Research Oct 2026
... controlling AI costs requires governing demand and, consumption and, understanding of pricing models and value to avoid fragmented spending, supplier lock-in and eroding ROI erosion. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions Your Journey as a Head ...

Analyst(s):   Stephanie Stoudt-Hansen   |   Yanni Karalis
Research Oct 2026
... Access Insights Already a Gartner client? The Education Eye on Innovation winners demonstrate where technology-enabled education is headed. Learn practical examples of how institutions are translating AI investments into measurable outcomes while addressing student success, workforce readiness, service ...

Analyst(s):   Lachezar Manasiev   |   Grace Farrell
Premium Research Oct 2026
... leaders are moving beyond stand-alone digital initiatives toward autonomous operations. Analysis of 34 innovation examples reveals growing investment in AI agents, operational intelligence, digital infrastructure resilience and data-driven initiatives to deliver measurable business outcomes. How to Use ...

Analyst(s):   Jo-Ann Clynch   |   Nicole Foust
Research Oct 2026
... markets become increasingly volatile, constrained and technologically complex, competitive advantage depends on more than selecting the right suppliers. Forward-looking CPOs are investing in supplier capability development to secure access to critical skills, innovation, resilience and future sources ...

Analyst(s):   Miguel Cossio   |   Susan Boylan
Research Sep 2026
... Access Insights Already a Gartner client? Rising hardware costs, memory supply constraints and rapid AI PC evolution are disrupting traditional device life cycle strategies. By designing multitiered policies that optimize asset life cycle value, heads of infrastructure and operations can manage techni ...

Analyst(s):   Erin Pierre   |   Steve Kleynhans   |   Katja Ruud
Research Aug 2026
... Access Insights Already a Gartner client? Customer service technology sees continued investment, driven in part by expectations of provable ROI for agentic and generative AI functionality. This Hype Cycle will help customer service and support technology leaders assess the maturity and risks of CSS technologies ...

Analyst(s):   Drew Kraus
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